Got charged for insurance even though I said I had my own.

J.Rudd

Italy

Reviewed: Mon, Sep 16, 2019

About GREEN MOTION: 3.7 /10

Found it to long to wait to get car as most people were getting overcharged for the hire cars, got charged extra for insurance which I said I already had through another company

About QEEQ: 7.0 /10

GREEN MOTION

Rome Ciampino Airport(CIA)

Rome

Italy

Mini | Smart fortwo or similar

1 days rental

Relevant Reviews on GREEN MOTION in Italy

Warner Sassoon

Italy

1 days rental

GREEN MOTION

Venice Marco Polo Airport(VCE)

Venice

Italy

Reviewed: Sun, May 20, 2018

About GREEN MOTION: 4.0 /10

Long waiting time

Constance Antoinette

Italy

1 days rental

GREEN MOTION

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Tue, Jun 19, 2018

About GREEN MOTION: 6.0 /10

Airport pick-up and drop-off.

This was my worst car rental experience. Greenmotion only had one staff member, operating out of a makeshift office that looked like a shipping container. The online price was cheap, and they had automatic cars available, which is why I chose them. Upon arrival, I was asked if I wanted to add scratch insurance for over 20 euros per day. I declined, knowing this was a common practice among small companies. I was cautious and documented all pre-existing scratches. However, I missed one small scratch, about 0.5 cm, that wasn’t noted initially but was clearly an old mark. I provided photos to customer service. They demanded 181 euros for repair, which I couldn't accept. I argued, but the staff knew I was in a hurry to catch my flight and delayed taking me to the airport, where there were no taxis available. I had to pay reluctantly to catch my flight in time. I reported this incident to the rental company and am waiting for a resolution. I believe this is a common Greenmotion tactic and wouldn't use this company again. Truly a terrible experience.

L.Talpo

Italy

1 days rental

Compact | Opel Astra Wagon or similar

Reviewed: Wed, Oct 16, 2019

“Good experience”

About GREEN MOTION: 9.3 /10

Good company. Only the 12V connection was not working so i couldn't use my GPS Garmin (USB port didn't work with my device and that wasn't the Green Motion fault because it didn't work in other cars as well).

About QEEQ: 10.0 /10

J.Stevens

Italy

1 days rental

Mini | Smart fortwo Guaranteed model

GREEN MOTION

Rome

Italy

Reviewed: Wed, Jul 17, 2019

“Glad we rented a car. Much more freedom and much less hassle than buses and trains.”

About GREEN MOTION: 9.7 /10

I was expecting a 2 door stick shift and got a 4 door automatic. Quite happy about that. Both the pick-up and drop-off sales reps were very friendly and helpful. The only reason I waited at pick-up was that we were third n line.

About QEEQ: 10.0 /10