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Live chat Email us Service Code: 9208025307
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Excellent value for money from EasyRentCars; poor customer service from Europcar.

Reviewed: Thu, Aug 15, 2019
About Europcar: 7.7 /10
The service of the counter staff on pickup was terrible! Very rude, impatient and acted as if I was an annoyance to his day rather than a valued customer - not a great start to the holiday! It's unfortunate as it is the closest car hire place to where I live so would like the option to use it again.
About QEEQ: 10.0 /10
Very easy process and by far the cheapest car hire I could see online.
Compact | Hyundai i30 or similar

Relevant Reviews on Europcar in United Kingdom

L.Lai

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Small SUV | Vauxhall Crossland X or similar
Reviewed: Thu, Feb 6, 2025
“Not a great car.”
About Europcar: 7.0 /10
Please see above. Car had many faults. The dent should be fixed before being rented again.
About QEEQ: 10.0 /10
Excellent as usual.
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Compact SUV | Nissan Qashqai or similar
Reviewed: Wed, Oct 16, 2019
About Europcar: 6.3 /10
Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.
About QEEQ: 8.0 /10

Y.Chow

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Compact | Volkswagen Golf or similar
Reviewed: Thu, Oct 3, 2019
About Europcar: 9.3 /10
Picking up was easy and walked me through the car but paid extra for zero excess
About QEEQ: 10.0 /10
All good no problem at all
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D.Crane

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Compact SUV | Toyota RAV4 or similar
Reviewed: Mon, Aug 19, 2019
“Terrible. I've been over-charged. No explanation.”
About Europcar: 6.0 /10
Very good.

J.crabtree

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Premium | Mercedes-Benz C Class or similar
Reviewed: Fri, Aug 17, 2018
“The staff were all so helpful. However when we arrived at Gatwick there was only two members of staf”
About Europcar: 9.2 /10
Like: The ease of the booking and the car was amazing
Dislike: The queue at Gatwick was the only bad thing. The staff was working hard but there was only 2 of them. We waited over an hour and had just got off a 21 hour flight.

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