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Live chat Email us Service Code: 2494016170
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Excellent value for money from EasyRentCars; poor customer service from Europcar.

Reviewed: Thu, Aug 15, 2019
About Europcar: 7.7 /10
The service of the counter staff on pickup was terrible! Very rude, impatient and acted as if I was an annoyance to his day rather than a valued customer - not a great start to the holiday! It's unfortunate as it is the closest car hire place to where I live so would like the option to use it again.
About QEEQ: 10.0 /10
Very easy process and by far the cheapest car hire I could see online.
Compact | Hyundai i30 or similar

Relevant Reviews on Europcar in United Kingdom

Rita Galsworthy

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Reviewed: Mon, Jun 24, 2024
About Europcar: 8.0 /10
Overall good, but I have a small complaint. When we arrived at the pickup point, they spent quite a bit of time trying to upsell us different upgraded models. I wouldn't mind this normally, but they ended up using nearly 30 minutes for the sales pitch and counted that as part of my rental time. This means the rental period started from the moment they greeted me, not when we finished the process, and 80% of that time was spent on upselling.
About QEEQ: 8.0 /10

Tina Robbins

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Reviewed: Mon, Apr 15, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Vivien Eliot

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Reviewed: Sat, May 20, 2017
About Europcar: 2.0 /10
Trash

A.Rege

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Compact | Ford Focus or similar
Reviewed: Tue, Aug 9, 2022
“Good”
About Europcar: 10.0 /10
Too Long wait for pickup. Adding additional Driver experience was worst. We went to two Europe car offices both told us different policy - absolutely useless. Staff training issue?
About QEEQ: 10.0 /10
All good.

O.Navti

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Mar 15, 2020
“Pain free process”
About Europcar: 9.7 /10
smooth quick process.recommended
About QEEQ: 10.0 /10
straight forward process as always. Price

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