Avoid Thrifty

Quite satisfied, but there are too few staff. Picking up a car takes a lot of time. On some busy days, others have already completed their pickups for several people, but they still hadn't finished one. We waited in line for nearly an hour to get the car.

Pickup and return at the same location, the store was easy to find, great service, excellent experience!

Pretty good overall. The front desk staff tends to recommend a lot of insurance options, but you can simply decline. A tip: if you unintentionally take a toll road without realizing it, make sure to check online. There's a website where you can pay within 5 days without getting fined, otherwise, you will get a penalty.

Lamentablemente cuando llegas al mostrador la reserva no contiene ni peajes ni seguros obligatorios por lo cual tuvimos que pagar 100 dolares mas x solo 3 dias de alquiler. Esto no estaba claro al reservar, convenía con ALAMO

Feel like I was miss sold extras at collection. The advisor sold me what I thought was insurance but after taking payment and looking at the payment it appeared to be for breakdown cover and returning the car empty. This cost me 200 dollars which I didn’t require really. Advise all to be cautious on this. They also try to sell you bigger cars and in fact laughed when I said I was happy with my compact car as only 3 of us. The car size was fine. Also tried to sell us toll express for around 100 dollars, said we really needed it . Luckily opted out of this and probably spent 15-20 dollars tops on tolls