Just follow the map and you can find it. The pickup spot is in the adjacent parking lot.

The staff were incredibly nice.

Excellent

Good

The van wasn't available at the original pick up location. They ordered a Lyft for me and sent me to another location across the city that had a van. This delayed my trip by about an hour, but worked out ok. At the second location, I kept being told that I could not get the price of my Easyrentcar voucher, but I continued to say that I would not pay anything but the voucher price and eventually I was given it.

I was not given the contracted price at Hertz initially. I had a copy of my agreement. I kept being told, "I can not give you this price", but then they made good on it.

The pick up was a total disaster. The only company with a line. Not that long, maybe eight people in front of me, and it took an hour. Horrible experience