Paid extra to upgrade to a top-tier Mercedes C-class, the car was very new. Truly worth every penny!

Very satisfied, the service was quick.

There was some upselling, witnessed a dispute between a Chinese customer and staff. Accident handling was efficient; we had an accident at the Grand Canyon and needed to switch cars, which was done smoothly at the Las Vegas airport branch without any extra charge.

Even though I reserved this vehicle several days in advance, when I arrived at the rental facility the gentleman at the desk laughed at me and told me good luck finding a truck. He said he has no trucks and that he would not be able to find one. I went to enterprise just a few miles away and was given the exact pick up truck that I needed and had a very smooth the rental process through Enterprise. I would not recommend or use Hertz again

I had no issues with the website easy rentcars.com

Like: Cheaper than booking direct from Hertz
Dislike: Still really expensive for a basic economy car