The car was very good, relatively new and there were no issues with its performance. During the rental process, they suggested we buy insurance, but we informed them that we had already purchased full coverage through QEEQ. Additionally, we had to wait for quite some time; the efficiency of the staff could be improved.

It's okay.

Extremely impatient attitude, completely discriminatory towards Chinese people! I hope your company can take this seriously and communicate with your partners to address this issue! Although it is difficult to change the inherent negativity in some countries, at least basic service should be provided!

The car wasn’t very clean, with some noises here and the there.

Ticket system at the desk had run out of paper leaving numerous customers confused about how to queue. Staff didn’t seem particularly interested in resolving the problem. Once being served, I was processed quickly and efficiently.

Great price, quick and easy booking process.