The pick-up and drop-off process was very convenient. Although I rented the car for 4 days, I only used it for 3 days and was charged accordingly. The car was very new.

This is my third time renting a car in the US, always from Dollar. The first two times were through the Dollar UK website, and this time through QEEQ. Service is the same, no difference. Standard American car rental service. Car rental at San Francisco airport should be the standard for the US: there's a rail shuttle to the car rental building. It's more convenient than Los Angeles and Chicago. The Ford Escape seems to have a turbo engine, good on flat roads, but uncomfortable on mountain roads due to intermittent turbo engagement. I had to switch to S mode. Gas is really cheap in the US. I drove about 3000 km, costing roughly 0.6 RMB per km. In China, driving a RAV4 costs about 0.8 to 0.9 RMB per km. I used 87 octane gas, the cheapest one.

Great car, small, light, and easy to drive.

Very easy to use and not too expensive. Friendly staff.

Like: The vehicle was exactly what we reserved,we have a little problem,we had to change the oil,but it was a 40 minute of "trouble",everything else was great.
Dislike: The time what we spent finding out on customer service what to do with a car when the engine control lamp showed up.