Long waiting times in line. I booked a mid to large SUV, and they gave me a RAV4, claiming it's the same category. After a strong protest, they reluctantly gave me a Ford Edge.
I have been charged 435 US dollars outside of my already paid amount for this reservation.
174 were cut as security and 239 have been cut after we dropped it off. This is highly unprofessional and has not even been authorized.
ALSO NO RECEIPT OF THESE DEDUCTIONS HAS BEEN RECEIVED.
Please have this reversed.
About QEEQ:7.0/10
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