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+1-8007618913
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+44-2035140670
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00308 491 0209
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From other countries or regions
+1-8007618913
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+886 2 2656 3571
Live chat Email us Service Code: 5035710216
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Make sure your vehicle is legal!

Reviewed: Mon, Feb 3, 2025
About Budget: 5.0 /10
Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document. Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not. To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.
About QEEQ: 8.0 /10
I've asked QeeQ to help resolve the complaint, but as yet this hasn't been resolved. Support has been 'ok' but I have had better experiences in the past.
Reply by Qeeq:
Thank you for your review of QEEQ. We apologize for any inconvenience caused. We have escalated your case and will promptly update you on its progress. Thank you for your patience. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Compact SUV | Mazda CX-5 or similar

Relevant Reviews on Budget in United States

Arlen Tracy

View more >
Reviewed: Tue, Nov 12, 2024
About Budget: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Vivian Crichton

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Reviewed: Mon, Oct 11, 2021
About Budget: 10.0 /10
Arrived late at the airport with few people around, the process was quick, and you can decline upsells for insurance/toll fees directly.
About QEEQ: 10.0 /10

Fanny Gibbon

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Reviewed: Mon, May 28, 2018
About Budget: 4.0 /10

Cara Garden

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Reviewed: Fri, Jul 1, 2016
About Budget: 6.0 /10
About QEEQ: 10.0 /10

N.Garwood

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Fri, Aug 30, 2019
“Good value for money. Car suited our needs. The car had clearly been very well used but was clea”
About Budget: 8.0 /10
We queued fir 2 hours to pick the car up which after an 8 + hour flight was terrible especially with children. Not enough staff and was a lengthy process. The server was polite but we ended up paying quite a bit extra after his successful suggestive selling of add ons. Also the car wasn’t in the bay we were told it was. It was a swift drop off which was a relief. I’m not sure I’d use the firm again solely on the terrible wait to pick the car up. Things we’re getting very heated in the queue.
About QEEQ: 10.0 /10
All good. Yes it was great value and easy to use

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