It truly was the best, better than any car services I have used. I'll be using their services again.

They upgraded me to an SUV automatically, which was great.

Very convenient, picking up and dropping off the car took only 2 minutes. However, the car provided had a dent in the front side.

Overcharging. It was supposed to be around 800 RMB but increased to over 1800 RMB. The young driver insurance turned out to be the main reason for overcharging. Honestly, it shouldn't cost that much. They charged an additional 260 AUD on top of the 800 RMB. The car rental manual provided by Zuzuche offered no effective solutions for compensation or prevention of such issues. I wanted a Mitsubishi car due to budget constraints and not wanting to spend too much on the rental, but Thrifty changed it to a Qashqai without notifying me, even though the car I wanted was clearly available in their inventory.

As I went to the counter after the arrival of a flight the counter staff were busy with customers. The staff were pleasant and I was processed quickly and was on my way.

I was very happy with the service from QEEQ, originally I booked the wrong times and was assisted by QEEQ staff who was helpful and friendly. The price was very competitive and I was happy with the result.

Despite only having about 46K on the clock the car was covered with many small superficial scratches & one more significant scrape on a wheel rim. The thrifty guy we called to look at the vehicle was disinterested he looked at a few & then said these are all just all fair wear & tear! - cars with no physical handbrake are a concern. lose electrics& you lose brakes.

we wanted to extend our rental period. Easyrentcars were unable to do it without cancelling our booking & then had no guarantee that we would still get the vehicle we had booked initially. Not good. Systems need to be upgraded to enable rental extensions/ alterations WITHOUT booking cancellation.