Terrible service. The person who signed the contract didn't mention anything about adding extra insurance and just added it to the contract. When I went to address it later, they said once the contract is signed, it can't be refunded. Who would read through such a complicated English contract line by line? They added $175 worth of insurance without my knowledge. I thought only in my home country would there be such traps, but apparently, they exist in the U.S. too! Never using Budget again! Also, the car model I got wasn't even on the list of available models. Very dissatisfied!

Picking up the car was very convenient. The procedures were completed right inside Bozeman airport, and the car was parked just outside in the parking lot. Very convenient. Originally, I was supposed to return the car in Los Angeles but later changed it to San Francisco without any extra fees. Big thumbs up! Returning the car at San Francisco International Airport was super easy. After returning the car, the airport train directly took me to the terminal. No worries at all.

Everything went perfect!

Web page easy to use. Full scope of cars and services. Flexible hours of pick up and drop of the car.

Good car, no insurance up-sell. Quick and easy.

We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future