During winter, renting a car often leads to unstable tire pressure. After replacing the car, they actually downgraded me to a lower-class vehicle—it wasn’t even an E-Class. The store told me that Etoll was mandatory, which I found strange. Can’t I just use toll-free lanes? On top of that, tire pressure dropped again with the second car. I’ll never use Budget again.

Counter wasn't too busy, got the car I reserved, which isn't always the case. No difficulty locating my reservation.

Since QEEQ includes some insurance, one doesn't need to spend so long at the counter as they try to sell you more extras. Price was still very good.

The waiting time was very short, and we completed the car rental procedures quickly.

Only one staff member was on duty, wait time was around 45 minutes

Picking up the car was very convenient, just had to give my name.