There weren't enough staff at reception. I waited for two hours, and the reserved car model was not available. They just provided whatever they had. Extremely frustrating.
They kept insisting on renting an EZpass, which costs nearly 200 yuan per day. However, based on actual road conditions, it turned out to be completely unnecessary.
After reading the Budget reviews, I was a bit concerned. I have to say on arrival it was a very pleasant experience with helpful and friendly staff. The car was what we expected in size and fitted our luggage perfectly. I would definitely recommend and will be using again.
About QEEQ:10.0/10
Very easy process and a fast and efficient customer service. The value of the car hire was second to none. I will be using again and highly recommend.
Car Rental Companies AT John F. Kennedy Intl Airport, JFK
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