We called to change the drop-off city midway, the customer service was very efficient and the service was excellent.

The SUV had some minor scratches all over but it was great on gas mileage and clean inside.

I love booking with Easyrentcars because I'm getting value for my money whenever I rent with them.

The wait for pickup was really long. There should be a way to pre-register a few things beforehand or extra staff. Also the car had a weird cut in the tire which I wasn't sure was safe but no one is on site when u pick up the vehicle so I could not ask. Also they were a bit weird when it came to tolls and I did not understand the associated fees