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Reviewed: Tue, Sep 13, 2022
About Europcar: 6.0 /10
I found out it was a Toyota after picking up the car. I wanted to switch to a German car since German high-end cars have no speed limit, while Japanese cars can't handle it. Unfortunately, there were no other cars available for exchange. When I checked the Corolla, there was a tire pressure warning. I drove from Düsseldorf city center to the airport area to check it, but couldn't resolve the tire pressure issue. Reluctantly, they gave me a Volkswagen, wasting two hours.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar in Germany

Dorothy Hansom

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Reviewed: Mon, Oct 14, 2024
About Europcar: 2.0 /10
Compared to other car rental companies, the car pickup process was smoother. However, upon arrival, no one informed me about the need to take a number for the queue. I waited for a long time until a fellow passenger reminded me to get a ticket. Even after taking the ticket, a couple from the Middle East cut in line. The entire waiting process took nearly an hour.
About QEEQ: 10.0 /10

Dave Will

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Reviewed: Tue, Jun 25, 2019
About Europcar: 2.0 /10
Terrible car rental company. Because my flight was delayed and I couldn't make it on time to pick up the car, they simply didn't provide any vehicle and didn't care. They also refused to refund the deposit and had a horrible attitude.

Jessie Galbraith

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Reviewed: Mon, Feb 18, 2019
About Europcar: 10.0 /10
The pickup and return process was very smooth. However, during pickup, they were in a hurry for you to sign without inspecting the car. During return, the staff used a flashlight to check the entire car.

Oliver Penn

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Reviewed: Fri, May 27, 2016
About Europcar: 10.0 /10
The staff member was quick and efficient, and he asked if we were familiar with the Skoda brand, reminding us to return the car with a full tank. He briefly mentioned the three levels of insurance, and after I confirmed I only needed the basic coverage, he did not push further. The inspection during return was also very quick, overall a very pleasant experience.
About QEEQ: 10.0 /10

remstee

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Compact | Mercedes-Benz A Class or similar
Reviewed: Wed, Jul 18, 2018
“Excellent”
About Europcar: 9.2 /10
Dislike: Lack of full coverage insurance clarity (that it was separate). I didn't feel protected enough

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