Satisfied

The service was excellent. They even had a big dog there. The staff were very accommodating and, after asking about the number of passengers and luggage, provided a larger car. Make sure the English address on your driver's license translation can be found on Google Maps to avoid delays.

I dropped my earphones in the car, and they refused to return them. The service attitude during pickup and drop-off was poor; there was impatience due to the language barrier. They push their insurance in the store, and it's awkward if you refuse.

очень долгий процесс получения

Like: the car
Dislike: price match policy is Bull and by the time all the extras(GPS,Insurance...) are calculated....expensive.NEVER AGAIN!