There were hidden charges, so be careful. When picking up the car, they didn’t ask me but directly signed me up for the 'buy a full tank of fuel' service and told me the unused fuel would be refunded when I returned the car full. Later, the customer service on the rental platform told me there would be no refund. I had to insist on getting the refund, and they initially refused. After repeated requests, they finally processed it. I booked a Camry, but only a Malibu was available (a lower-priced car at other rental companies). The car came with seven-eighths of a tank of fuel, and since it’s difficult to refill precisely, I just returned it full.

Very satisfied

The pick-up and drop-off process was fairly smooth. The company is very trustworthy. While they suggested upgrading the vehicle and insurance, there was absolutely no pressure. Just remember to take photos of any car blemishes during pick-up to avoid any disputes when returning the car.

Overall, I am satisfied. They didn't push extra insurance. Initially booked a GPS, but later rented a WiFi device in China and downloaded Google Maps in advance, so I didn't need the GPS anymore. They refunded it directly when picking up the car. Returning the car was also very quick!

Friendly staff and simple straight forward process - very pleased!

Cheapest deals around!!