Overall the service was pretty good.

Overall not bad, but picking up the car at the store was a bit of a hassle. Additionally, the vehicle's features, condition, and cleanliness were not as good as on the Big Island. Although they washed the exterior of the car, the inside had a layer of volcanic ash on the dashboard, and the steering wheel felt grimy. There were even cockroaches; my friend felt something crawling on his leg while driving, and we eventually saw it crawling into the center console.

The woman at the counter was the most high pressure sales (additional insurance coverage) person that i have encountered in years.. she was nice enough but over the top on extra coverage and kept on about it- “lots of construction in Seattle so if you don’t get this and have a flat tire- it will cost you at least $350”

Thrifty has a good staff, they aren't insist too much for selling any other options. You feel free.

Really great platform to know and to get the best value of cars.