Hertz did a great job with providing me a great vehicle. The Jeep Compass TrailHawk is great vehicle that I would consider buying

Very good

It was easy to find the rental center after taking the light rail from the airport, and there weren't many people in line.

Overall it's quite convenient, but there are very few cars available possibly because business is very good. There were only two cars to choose from, which was unsatisfactory, considering Korean car performance isn’t very good.

The service from Hertz was very good, but Americans are not very efficient. We waited for over half an hour to pick up the car, even though there were hardly any people ahead of us. The best part about Hertz cars is that they all come with Fastrak, so you can use the Fastrak lanes on toll bridges and pay later when you return the car. The QX80 we exchanged for was excellent, white, with no scratches, very new inside, and highly equipped. It even had built-in navigation and XM radio. We had four suitcases and bought three more, completely filling up the third-row seats when folded. Luckily, we changed cars. However, parking a large car was challenging since many parking spaces were quite small. Hertz's phone service was very quick, and they answered our questions accurately and promptly.