I will never go through anything else again!

It's quite good overall, although they did try to upsell insurance, which you can decline. The car has close to 60k miles, but it's not too old. The suspension makes a slight noise, but it doesn't affect usage. The 5.6 engine is very powerful. Great!

The counter lady kept pushing insurance.

Overall good experience

The rental desk at JAX was very friendly and helpful. She even upgraded my car for free.

Smooth process. Got price drop alert with cheaper price

The car was booked for 9am. When we arrived there was a long lineup of people waiting to pickup their car. When we finally got to the counter, the lady said it was going to be another 2 hours before we could have the car. We had people waiting at multiple locations and a long drive ahead that we wanted to reach before dark. So we went out of our way to rearrange transportation to bring everyone to the Hertz location, at additional expense to us. Then the car was ready after approximately an hour which meant trying to find people mid transportation to the pick-up location. After getting the keys to the car, we were told that we needed to walk multiple blocks to get our car with our luggage and a member of our team with walking issues. Not impressed.