The counter staff refused to proceed with my order when picking up the car. After driving out of the lot, the personnel discovered the paperwork was under someone else's name, not mine. I waited over half an hour for them to redo the paperwork. If not for the diligence of the car lot staff, I would have given a zero rating. Additionally, my credit card was charged twice, each time $200. This is despite having paid the rental fee in advance while in my home country.
Like: In and Out Dislike: the computer said car was available at 11 am but was not available until noon but still took my reservation.
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I wouldn’t change a thing. An uneventful transaction that went smoothly.
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View more >Dislike: the computer said car was available at 11 am but was not available until noon but still took my reservation.