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Live chat Email us Service Code: 4019680216
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Disappointing, but doable.

Reviewed: Tue, Nov 8, 2022
About Budget: 8.0 /10
I was disappointed that the location had no sedans even though my reservation was confirmed. I was then assigned a pickup truck, but since I was there for a funeral that wouldn't work so they assigned me a van because vans were all that was left. The vehicle was okay, but the odor in the van was not pleasant. I did not complain since it was late and I was just happy to get started for the hotel. My bill should be $275.79 and on my temporary transactions I see a pending bill for $475.79. If it doesn't correct wen fully posted I will be filing a complaint. Lorenzo the agent was pleasant and professional. Thank you.
About QEEQ: 10.0 /10
Reply by Qeeq:
We are sorry to learn you had unhappy experience. We will forward your feedback to our supplier and require them to improve. Upon collection, the rental location normally block a certain amount for deposit and release it after you return the car. If you have any questions, please kindly feel free to contact with us.
Intermediate | Chrysler 200 or similar

Relevant Reviews on Budget in United States

Delia Jonathan

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Reviewed: Fri, Aug 2, 2024
About Budget: 8.0 /10
Okay
About QEEQ: 8.0 /10

L.Vinegar

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Compact | Honda Civic or similar
Reviewed: Mon, Sep 30, 2024
“Good”
About Budget: 9.0 /10
They tried to up sale.
About QEEQ: 8.0 /10
It wouldn’t let me book without extra coverage. I didn’t require the extra coverage or fee.

Cleveland Simon

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Reviewed: Wed, Oct 4, 2023
About Budget: 2.0 /10

J.Kim

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Intermediate | Toyota Prius Hybrid or similar
Reviewed: Sat, Feb 15, 2020
“Quite pleasant and satisfactory”
About Budget: 9.0 /10
There were two unexpected situations: 1. I chose Full to Full fuel option, but the staff asked me to switch to another fuel option which is to return empty, for a higher fee. I don't understand this kind of business practice, and hope this will stop. 2. I booked a Toyota Prius, but I got Ford Fusion hybrid, but I was happy with the change.
About QEEQ: 10.0 /10

unhappy

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Pickup Truck | Ford F-150 or similar
Reviewed: Sat, Jun 22, 2019
“Sucked”
About Budget: 2.0 /10
This SUCKED I arrived. The budget counter could not find my reservation. Once I show them they then found 2 reservations. They could not figure it out so sent me into the main desk. These people were incompetent. I waited 30 min. Then when they got to me they told me that I had to wait 45 min for a car. Then at 45 min I check and they told me that they had no cars and there were > 10 people ahead of me. I walked over to Avis and book a car. I missed my appt.

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