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Live chat Email us Service Code: 9784955171
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Disappointing, but doable.

Reviewed: Tue, Nov 8, 2022
About Budget: 8.0 /10
I was disappointed that the location had no sedans even though my reservation was confirmed. I was then assigned a pickup truck, but since I was there for a funeral that wouldn't work so they assigned me a van because vans were all that was left. The vehicle was okay, but the odor in the van was not pleasant. I did not complain since it was late and I was just happy to get started for the hotel. My bill should be $275.79 and on my temporary transactions I see a pending bill for $475.79. If it doesn't correct wen fully posted I will be filing a complaint. Lorenzo the agent was pleasant and professional. Thank you.
About QEEQ: 10.0 /10
Reply by Qeeq:
We are sorry to learn you had unhappy experience. We will forward your feedback to our supplier and require them to improve. Upon collection, the rental location normally block a certain amount for deposit and release it after you return the car. If you have any questions, please kindly feel free to contact with us.
Intermediate | Chrysler 200 or similar

Relevant Reviews on Budget in United States

Ryan Theresa

View more >
Reviewed: Sun, Oct 12, 2025
About Budget: 10.0 /10
Pretty good. They provided some suggestions. Much appreciated.
About QEEQ: 10.0 /10

Andy Carmen

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Reviewed: Mon, Jul 29, 2024
About Budget: 8.0 /10
I would still recommend renting, but the toll pass is a bit of a scam. However, it's a company policy, so just deal with it. The staff in San Francisco were very nice, but the African American employee at Ontario Airport in Los Angeles was not friendly. I personally felt that White or Hispanic staff were very friendly, while Asian and African American staff were not friendly to us.
About QEEQ: 10.0 /10

View more >
Mini Van | Chrysler Pacifica or similar
Reviewed: Wed, Sep 2, 2020
“Will avoid renting with Budget”
About Budget: 7.0 /10
First of all this location (Denver) attended Avis/Budget/Payless in the same building. The crowd waiting to rent was unbelievable. When we got there the line filled the inside of the building, went out of it and around. They abuse the fact that you've been out in the sun, by the time you get to the counter you just want to get out, so they push everything on you. It took around 80-90 minutes from the time we got to budget to the time we got to the counter. And after that we waited for a further 30 while they "got the car ready". Finally we stormed in there asking for a car that was ready and they gave us our rental.
About QEEQ: 10.0 /10
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B.YE

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Tue, Jun 25, 2019
About Budget: 8.3 /10
need faster pick-up service, wait in line for almost a hour
About QEEQ: 10.0 /10

G.Wright

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Pickup Truck | Ford F-150 or similar
Reviewed: Sun, Jun 16, 2019
About Budget: 9.7 /10
Said I would pick the car up at 10:30, ended up getting there at 11:30. I was told that it would be 45 min to get a truck. After getting frustrated and telling them that I would take a car that wasn’t clean they got me one fairly quickly. Coming from someone who is executive elite with National I am not used to this level of service.
About QEEQ: 10.0 /10

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