Outstanding

Very professional and excellent service.

The staff provided warm and attentive service, with a patient and responsible attitude towards customers.

Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.

It was easy and quick but they must be clear about VAT or tax etc.

Fast and friendly service. The vehicle is in great condition.

Reasonably priced compared! Highly recommended.

Pre-check prior to hire was not rigourous enough - this resulted in me being charged for stowed tyre inflator. This was apparently missing on my returning the van. So it was missing when I drove the vehicle off - unbeknown to me. For stowed (therefore hidden) parts, rental companies should have checklist of items renters need to check before leaving the forecourt. Wholly unreasonable for hire companies to expect renters to have mental list of all hidden equipment (spare tyre, jack, high viz jacket, triangle etc etc) that they need to check before leaving so that they do not get charged excesses on return! I contested this with Hertz and they waived the charge fortunately. But unpleasant.