Very good

Ease of pickup and drop-off, professional service, no unnecessary fees recommended.

The car model I reserved was not available, and I was forced to upgrade. The experience was very disappointing.

We had a minor collision on the highway in the UK and filled out the quick resolution form ourselves. We also called QEEQ's customer service, who said that as long as the car was still drivable, it was fine. We were quite anxious when returning the car, especially since it was a holiday and only a lot attendant was present. Fortunately, there were no issues afterward, much to our relief. We highly recommend purchasing super insurance and calling QEEQ customer service for guidance in case of an incident. They are more helpful than the insurance company's customer service!

Car was bit under power I felt. It was Vauxhall Mokka. I had booked Astra but got bigger Mokka. Space is better in Mokka but power is less - it didn't pickup on 2nd gear, I had to come to 1st gear always. Otherwise good experience.

Like: Got upgraded on the vehicle so more than happy.
Dislike: Probably took an hour to pick up the vehicle due to staff shortage and busy period