Fantastic

Even though I already had global insurance, I was still forced to purchase local third-party roadside assistance. They only recognize local coverage.

Overall very good, the car was in great condition. I got an MG SUV, and there was a no-liability insurance included automatically. If you don't need it, keep an eye out. I thought it was part of the deposit, but it's acceptable.

Collecting the vehicle was very slow,with kids in our party we opted to pay €50 euro for fast track because of the que in front of us,only 3 people behind the counter is not enough for the size of ques

I didn’t get refunded what is owed to me and had to call.. I am now dealing with Customer Services

Smal plastic cover on driver's door handle at the lock went missing during hire. At drop off I pointed this out and was told someone had tried to break in as he demonstrated that the door lock did not work. There didn't appear to be any damage and I only used the remote control to gain entry and for locking. Anyhow I was not in a position to argue and accepted the repair cost 444 euros. which is very steep. Thankfully I was able to claim the full cost through my excess car hire insurance I purchased separately before we travelled. Can't fault RecordGo as they did email the damage report to me to enable the insurance company to agree the claim.