Smooth process from start to finish and best value I could find!

Satisfied overall. However, upon returning the car, the rental company mentioned there was sand inside and needed to assess it, potentially leading to charges. Traveling along the coast naturally brought some sand into the car via our shoes. We filed a dispute, but the deposit has not yet been refunded, so we don't know if there will be any charges.

It was my first time renting a car in the US. At pickup, they asked if I needed to purchase various insurances, but I didn't. Wanted a small Ford, and with the staff's help, successfully changed the car. Midway, had a flat tire, and my phone had no signal. Communication was difficult when I got back to a big city, so I decided to go to a rental point for face-to-face help. The staff helped me switch to a new red Dodge. As for the tire, they said someone might contact me about compensation, but friends said it should be fine. When returning the car, there is no shuttle bus from 01:00-04:00. As I had an early flight, I returned the car around 5:00. There aren't many 24-hour gas stations near Portland, so I recommend checking Google Maps and calling ahead to avoid last-minute rush. Returning the car was very smooth; they just took a look and printed out my receipt. Overall, it was a good experience.

Quite convenient, worth recommending.

Wish the counter staff were easier to understand - their accents were a little difficult but not terrible.

Was easy and convenient for me