Overall Great Experience

Car was good. I only had a problem with Hertz as I had a late flight and called them directly as I am a member and asked if I could just go straight to my car. When I called and said I was a member, they asked for my membership number and then they proceeded to cancel my original reservation and rebook it and a much higher rate without telling me. Why? Who knows. This caused confusion at pick up to say the least. I took the car and decided to sort it out later. QEEQ took care of this for me after I called them and explained what had happened.

They were great!

This is my fourth time using QEEQ; the previous three times were with Dollar and Budget. This time I chose the well-known and reputable Hertz. The service was indeed better, with no upselling of vehicle upgrades or insurance. They just inquired about the refueling method. In a small city, there were fewer people in line, and I got the car very quickly – it only took 20 minutes from the airport to getting the car.

Manager at Hertz tried to fix a huge mixup that happened with my reservation,I ended up having to rent a van even though my reservation said I was going to get the 12 passenger transit..was there for a little over two hours trying to get things figured out but Dwight was able to make it work

Like: Car was reliable and of good value.
Dislike: No problems.