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Search for Hertz Car Rentals in Bilbao

Rude employee

Reviewed: Mon, Aug 27, 2018
About Hertz: 8.0 /10
Like: The car experience was great.
Dislike: When I tried to drop off the car at Gare St-Charles Tgv in Marseille at Wednesday 22 August at about 7.00 pm, the employer at the desk was really rude. He insulted me, he didn't speak English ("You are in France, you should speak French"), and he didn't answer any of my questions. It was really disturbing.
Mercedes-Benz B Class image
Hertz
Bilbao
Spain
Compact | Mercedes-Benz B Class or similar

Relevant Reviews on Hertz in Spain

Marian Jessie

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Hertz
Granada
Spain
Reviewed: Sat, Oct 18, 2025
About Hertz: 10.0 /10
Good, no trouble encountered.

Ingrid Fox

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Hertz
Palma De Mallorca Airport(PMI)
Mallorca
Spain
Reviewed: Wed, Sep 17, 2025
About Hertz: 10.0 /10
After picking up my luggage, I could immediately see the car rental counters. You need to take a number at the storefront and wait for your turn to proceed with the rental. The entire process was very smooth. After mentioning that I had purchased QEEQ's insurance, they just informed me that I would be responsible for any issues and did not try to upsell additional insurance. The deposit was 300 euros. The car I received had several scratches, but the rental company emailed a report listing all the pre-documented scratches. When picking up the car, I compared it against the report and was advised to promptly report any other issues to the staff. For the car return, simply navigate to the terminal and pay attention to the 'car rental' signs near the airport. Just follow the signs, and everything will be fine.
About QEEQ: 8.0 /10

Hannah Laurie

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Hertz
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Mon, Feb 12, 2024
About Hertz: 10.0 /10
Good
About QEEQ: 10.0 /10

T.Entwistle

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Mini Van | Opel Zafira or similar
Hertz
Gerona Airport(GRO)
Gerona
Spain
Reviewed: Thu, Jul 18, 2019
“Good”
About Hertz: 8.3 /10
Hertz overcharged for the car by a day so had to call customer services to get refund. Still waiting for this. Nobody to check and agree condition of vehicle on collection or drop off
About QEEQ: 8.0 /10
Good

J.Pearn

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Convertible | Opel Cascada Cabrio or similar
Hertz
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Mon, Jun 3, 2019
“Damaged car and tried to get us to upgrade our cover!”
About Hertz: 3.0 /10
The car had 24 pieces of damage. The car was not available on pick up. The car when arrived was difficult to find. The staff were not helpful

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