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Last updated on: February 1, 2026
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22Rental Locations
16Airport Locations
Map View of Car Rental Locations in Hawaii - Hawaii Island
Thrifty
8.6/10
Budget
8.3/10
Alamo
9.2/10
Dollar
8.5/10
Hertz
8.7/10
Avis
8.6/10
Enterprise
8.3/10
National
9.8/10
PAYLESS
9.7/10
Reviewed: August 28, 2025
It was alright, nothing special in terms of service. Unlike in Maui, where I got a free upgrade to a better vehicle.
Reviewed: December 26, 2025
We arrived on the shuttle from the cruise terminal to the airport, so there was a bit of a wait when a whole busload showed up at once. But when it was finally my turn, the check-in was almost unbelievably smooth. I walked into the lot focused on finding the “Hyundai” I’d booked and couldn’t see it anywhere. Then I hit the button on the key, and boom—the Mustang convertible right next to me lit up to say hello!
Reviewed: September 5, 2025
Picking up and returning the car went very smoothly.
Reviewed: July 30, 2025
The location is easy to find, and they efficiently replace the car if there are any issues.
Reviewed: December 22, 2025
Pick-up took maybe 10 minutes, super efficient, no pointless chatter. Drop-off was just as smooth!
Reviewed: October 26, 2025
Alamo was the first rental service after leaving the airport, making car pickup straightforward and convenient. The drop-off was at the same location. We opted for a full-tank fuel policy. The Wrangler felt a bit stiff but comes with four-wheel drive, perfect for exploring the Big Island. The reverse camera has guiding lines but requires manual setup.
Reviewed: July 3, 2025
I originally thought I would get a Rubicon, but it turned out to be a white Sahara. The car was in great condition, although the interior was a bit dirty. There were two staff members—one was a chubby woman who seemed unfriendly based on her facial expression, so we approached the young man instead. He didn't try to upsell insurance and even helped us with our luggage after completing the paperwork. He was incredibly kind, so we tipped him to show our appreciation. Of course, tipping is not usually required when picking up a car, but this gentleman truly went above and beyond.
Reviewed: November 26, 2025
The taxi company's service was efficient and satisfying.
Reviewed: October 21, 2025
Easy to find and pretty fast. The car is good. However, there's one concern: I don't know when the deposit will be refunded.
Reviewed: November 1, 2025
Renewing the rental was super quick, and kudos to the customer service team!
Reviewed: October 13, 2025
Every step of the process was fast, and the deposit was released quickly.
Reviewed: October 2, 2025
Hertz is excellent, no long queues, and specific car models provided.
Reviewed: August 3, 2025
Hertz is a well-known brand with affordable prices and much better service compared to smaller companies.
Reviewed: September 18, 2025
Easy to find and pickup was super fast. No insurance upselling at all.
Reviewed: May 14, 2025
Great experience, without a rental car it's almost impossible to explore the island.
Reviewed: March 31, 2025
Great! The staff at the store, though speaking English, quickly understood my needs. Communication was smooth. Since Hawaii's attractions are quite spread out, driving yourself is more convenient.
Reviewed: January 30, 2025
Extremely satisfied with the overseas car rental experience.
Reviewed: November 16, 2021
We actually went to the Alamo rental center as they were short staff at National but everything went just fine. Plenty of vehicles to pick from and in good condition.
Reviewed: August 6, 2019
The man at the counter gave us a free upgrade to a Mustang convertible! We didn’t love the car but we loved the gesture!
