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Last updated on: March 19, 2026
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22Rental Locations
16Airport Locations
Map View of Car Rental Locations in Hawaii - Hawaii Island
Dollar
8.5/10
Avis
8.6/10
Hertz
8.7/10
Thrifty
8.6/10
Budget
8.4/10
Alamo
9.2/10
Enterprise
8.3/10
National
9.8/10
PAYLESS
9.7/10
Reviewed: November 26, 2025
The taxi company's service was efficient and satisfying.
Reviewed: October 21, 2025
Easy to find and pretty fast. The car is good. However, there's one concern: I don't know when the deposit will be refunded.
Reviewed: March 14, 2026
Got off the plane at Kona, waited just a bit at the rental car shuttle stop and the shared Avis/Budget bus showed up. Avis is the first stop at a nearby lot, so it was pretty easy to find. Just note: if you’re not an Avis VIP customer, you have to go in through a different entrance to get to the counter. There were almost no other customers, so I was first in line and didn’t have to wait at all, which really surprised me.
I specifically wanted a Ford Explorer (mainly because it’s 4WD across the lineup), but the Avis rep clearly didn’t want us taking that kind of car up to the observatory. He kept insisting there were no Explorers available and tried to put us in a “similar” KIA. Since it wasn’t 4WD, we refused and said we’d rather come back early the next morning to see if an Explorer showed up. After going back and forth for a while, he suddenly said he’d “go check the garage” – and magically found an Explorer. Honestly, it felt like he’d been bluffing us from the start. Anyway, we ended up getting what we wanted, so at least it all worked out in the end.
That said, the car itself was clearly on the older side and not in great condition. The third row was supposed to fold flat, but the headrest release was broken, so it would never go fully down. We had to wrestle a few 28-inch suitcases into the trunk and ended up sweating through the whole process. Over the next few days, once we drove over to Hilo, the screen suddenly started showing a “Tire Pressure Sensor Fault” warning, which gave us quite a scare on the road. Thankfully it was just the sensor – the tires themselves were fine.
Reviewed: September 18, 2025
Easy to find and pickup was super fast. No insurance upselling at all.
Reviewed: May 14, 2025
Great experience, without a rental car it's almost impossible to explore the island.
Reviewed: March 13, 2026
They even let me pick up the car early and arranged everything really smoothly.
Reviewed: February 24, 2026
Pick-up and drop-off are at the same place, and there’s a shuttle that takes you to and from the airport, super fast and convenient. We rented on the Big Island for 6 days over the Spring Festival, booked early, and full coverage was only about 2,100 RMB. Even when the volcano erupted, they still kept our car for us, which was really reassuring.
Reviewed: November 1, 2025
Renewing the rental was super quick, and kudos to the customer service team!
Reviewed: October 13, 2025
Every step of the process was fast, and the deposit was released quickly.
Reviewed: February 28, 2026
Super efficient—my deposit was refunded the very next day.
Reviewed: August 28, 2025
It was alright, nothing special in terms of service. Unlike in Maui, where I got a free upgrade to a better vehicle.
Reviewed: December 26, 2025
We arrived on the shuttle from the cruise terminal to the airport, so there was a bit of a wait when a whole busload showed up at once. But when it was finally my turn, the check-in was almost unbelievably smooth. I walked into the lot focused on finding the “Hyundai” I’d booked and couldn’t see it anywhere. Then I hit the button on the key, and boom—the Mustang convertible right next to me lit up to say hello!
Reviewed: September 5, 2025
Picking up and returning the car went very smoothly.
Reviewed: July 30, 2025
The location is easy to find, and they efficiently replace the car if there are any issues.
Reviewed: December 22, 2025
Pick-up took maybe 10 minutes, super efficient, no pointless chatter. Drop-off was just as smooth!
Reviewed: October 26, 2025
Alamo was the first rental service after leaving the airport, making car pickup straightforward and convenient. The drop-off was at the same location. We opted for a full-tank fuel policy. The Wrangler felt a bit stiff but comes with four-wheel drive, perfect for exploring the Big Island. The reverse camera has guiding lines but requires manual setup.
Reviewed: July 3, 2025
I originally thought I would get a Rubicon, but it turned out to be a white Sahara. The car was in great condition, although the interior was a bit dirty. There were two staff members—one was a chubby woman who seemed unfriendly based on her facial expression, so we approached the young man instead. He didn't try to upsell insurance and even helped us with our luggage after completing the paperwork. He was incredibly kind, so we tipped him to show our appreciation. Of course, tipping is not usually required when picking up a car, but this gentleman truly went above and beyond.
Reviewed: January 30, 2025
Extremely satisfied with the overseas car rental experience.
Reviewed: November 16, 2021
We actually went to the Alamo rental center as they were short staff at National but everything went just fine. Plenty of vehicles to pick from and in good condition.
Reviewed: August 6, 2019
The man at the counter gave us a free upgrade to a Mustang convertible! We didn’t love the car but we loved the gesture!
