Best smooth driving car

予想以上に良い車でした。 対応カウンター(人)が二つしかなかったので、やや待たされました。 受付自体は、日本語は通じませんが、英語のできない私でもやり取りは問題ありませんでした。 車は、指定された番号の区画から、好きな車を選ぶ形式です。

概ね素晴らしいと思いたす。

Very satisfied, waited 20 minutes to pick up the car

The service staff at the store was really infuriating. There was a bit of forced selling, asking me to upgrade my insurance. I initially said no, but he directly added it to the bill. Fortunately, I noticed it and saw there was a $200 deposit and $52 insurance charge. I told him I didn't want either of them, and although he reluctantly removed them and gave me a new bill, the bill indicated a $200 charge. But after I signed, I found my credit card was still charged $252. I am so mad. I've had a good impression of Zuzuche, and this is the fifth time renting through them and the fourth with Hertz. This is the first time I've had such an issue. Can someone help me file a complaint? I want my money back, and the receipt is in the pictures attached.

Hertzのpresident circleを持っていたので、gold deskで対応してもらい、好きな車を選ばせてくれました

使いやすいです。請求がQEEQからなされるのか、現地でなされるのかがわかりやすいと良いです。今回はHertzのgold deskが親切で変えてくれたために、逆に二重請求されるのでは？と不安になりました。

I had to extend the reservation, qeeq was unable to do this, For 2 days I was unable to reach anyone via phone at the Hertz station, so I had to DRIVE there in order to change the reservation. Very old fashioned, not good service….