Easy pickup and drop-off, fast service.

Because we needed to install three child seats, we initially requested a vehicle with foldable rear seats. Upon picking up the car, we found that the trunk was too small to fit two suitcases. The rental company immediately provided a car with a much larger trunk. Very satisfied.

The shuttle service is excellent, available 24/7 with very short intervals between shuttles. It stops at three locations at Seattle Airport: the main hall, departure lounge, and the rental car building. We arrived late at night and the bus driver was very helpful, reminding us that if the main hall was empty, we could go to the parking lot where there is a duty room. We had pre-booked a Nissan from Thrifty, but when we provided our reservation number, the agent initially told us the car was unavailable and offered a similar model. She then took us to the compact car lot, which only had three cars, each seating just two people. After repeatedly checking our reservation, we finally saw the Nissan in the garage. We showed her our booking again, and she eventually registered that car for us. Then she aggressively tried to sell us insurance. Thanks to prior advice from friends, we declined, but she insisted that driving without this insurance was illegal in Washington state (showing us related news). We explained that QEEQ had already purchased three types of insurance for us, including basic coverage. After verifying, she claimed we only had collision insurance and needed to buy 'protect me' coverage. After much back and forth, we purchased the insurance, which cost nearly half of the rental fee. Upon returning home, we contacted customer service, who initially were uncertain of the situation. After checking, they clarified that we had been sold enhanced liability insurance and that QEEQ's so-called basic insurance was just a minimal coverage required for vehicle registration without a policy number. We felt deceived and quite unhappy.

The staff were good, all went smoothly and I was on the road quickly

First time I had used Easyrentcars.com and had no problems, price was competitive and I will use them again.

Upgraded car. Good service

Good price. Easy to book.