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Live chat Email us Service Code: 1213269345
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Good but could have been better.

Reviewed: Mon, Sep 30, 2019
About Hertz: 7.3 /10
Our fault I guess but the pick up point was not close by Chicago City Centre and our Lyft driver had a little difficulty finding it. Staff at the centre were helpful as when the SatNav arrived the holder for it was not compatible with the unit. One of the ladies gave us her car phone holder which did the job to a fashion but the unit was prone to falling off it. Expected better when paying upwards of $300 for the satnav rental. One big issue for us was that after a few days the car system alerted us to low air pressure on front os tire. I topped it up at an airline but thereafter we we had to top it up each day at the start of our days travels which was a bit of a pain. The car performed well enough though throughout the journey. Car was a Jeep Cherokee and was big enough for our needs.
About QEEQ: 9.0 /10
Can’t fault Easyrentcars.com. Good process and price
Medium SUV | Jeep Compass or similar

Relevant Reviews on Hertz in United States

Ferdinand Bart

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Reviewed: Tue, Feb 4, 2025
About Hertz: 10.0 /10
Hertz is a large and reliable company with a fast process.
About QEEQ: 10.0 /10

Hedy Michelson

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Reviewed: Fri, Sep 6, 2019
About Hertz: 8.0 /10
Picking up and returning the car was very convenient, the staff were on-site and answered all questions. Pretty good!
About QEEQ: 8.0 /10

Julian Kennedy

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Reviewed: Mon, Sep 27, 2021
About Hertz: 10.0 /10
Very satisfied, the pickup process was smooth with no extra fees.
About QEEQ: 10.0 /10

X.R.

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Full Size | Chevrolet Malibu or similar
Reviewed: Fri, Aug 2, 2019
“good”
About Hertz: 8.0 /10
good
About QEEQ: 7.0 /10
good

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Mini Van | Chrysler Pacifica or similar
Reviewed: Tue, Jul 23, 2019
About Hertz: 10.0 /10
this was my first experience with Hertz and I have to say I was very impressed with their customer service. Going forward hertz will be my first preference for car rental.
About QEEQ: 10.0 /10

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