Parfait ! À renouveler

The staff service was decent, but the car's condition left much to be desired. It was probably the worst condition of any car I've rented. The car had scratches of various sizes on all sides, and the trunk lid had a huge gap—though this might be Tesla's factory workmanship. The pickup location was in an indoor airport garage, and I initially missed a small chip on the windshield caused by a pebble. I only noticed it after driving out of the garage. The interior showed some wear but was reasonably clean. The car had 49,000 kilometers on it, but there was a strong curry smell inside, likely because the previous renter ate curry in the car.

The vehicle did not match the reservation at all, and the actual charge of $350 was far from the budget. Additionally, the available models in the store did not match the reserved ones. Being in a foreign country with no other options, I had to make do. Overall, it made me feel cheated.

The customer service was very friendly during pickup, but rather indifferent during the return.

Great

Great

The return process was a little unclear as I was asked to sign an electronic device but not told what I was signing for. Also still not seen if my deposit has been refunded. At pick up was advised of a massive excess if I didn't purchase further cover. I have annual cover so declined

Was just a little concerned that no deposit was required pre collection date. However all seemed ok