Europcar, Geneva Airport France Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Geneva Airport France Information, Car Rental Instructions & Policies

Address

ROUTE DOUANIERE P21, 01210, FERNEY VOLTAIRE, FRANCE

Telephone

+41227178596

Pick-up Instructions

The Europcar - Geneva Airport France car rental location is in terminal

You can walk to the counter of Europcar - Geneva Airport France car rental.

Please go to our agency of Geneva on the French Sector. On arrival,rngo up to the “Check-in” level to get to the French Sector. Gornthrough customs (to the right of the check-in hall, next to Air Francerncounter).

Drop-off Instructions

Please return your vehicle to the Europcar Car Park.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -20:00	07:30 -20:00	07:30 -20:00	07:30 -20:00	07:30 -20:00	07:30 -20:00	07:30 -20:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus EUR 500	30-60
Passat Volvo Xc60 Audi A5 Avant Pack up ^	EUR 1000	30-60
Polestar 2 78kwh Range 450km Mercedes C-class Bmw Ix3 Bmw X3 22 Seat Bus Bmw Serie 3 Touring Audi Q8 Sportback 55 Etron Electrico 595km Autonomia Mercedes Gle Range Rover Sport, Bmw X7, Mercedes Gls Porsche Boxster Lotus Eletre Electric Pack up ^	EUR 1500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, AMEX

Discover,UnionPay are not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Passat, Volvo Xc60, Audi A5 Avant, Polestar 2 78kwh Range 450km, Mercedes C-class, Bmw Ix3, Bmw X3, 22 Seat Bus, Bmw Serie 3 Touring, Audi Q8 Sportback 55 Etron Electrico 595km Autonomia, Mercedes Gle, Range Rover Sport, Bmw X7, Mercedes Gls, Porsche Boxster, Lotus Eletre Electric

Debit card accepted: Visa, Master, JCB, Discover, AMEX

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 26 years old with charge of EUR 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Renault Twingo, Toyota Yaris Or Similar, Renault Rafale Or Similar

The following models require 3 year's of license holding time: Renault Kwid, Suzuki Jimny, Peugeot Rifter Ludospace, Renault Megane, Volkswagen Polo, Renault Kadjar, Fiat Tipo, Mazda Mx-5 Roadster, Renault Duster, Toyota Hilux, Alfa Romeo Junior Electric Or Similar, Suzuki Ertiga, Mini Cooper Cabrio Or Similar, Ford Tourneo Courier, Opel Cabrio, Peugeot 308, Renault Megane Cabrio Or Similar, Chevrolet Blazer, Genesis G70 Or Similar, Toyota Corolla, Suzuki S-cross, Chevrolet Impala Or Similar, Cooper S Cabrio, Ford Transit Custom, Ford Transit, Toyota Proace, Kia Sportage, Toyota C-hr

The following models require 5 year's of license holding time: Ds7 Crossback, Renault Koleos, Volvo Xc60, Mercedes Classe V, Audi A5, Bmw X3, 22 Seat Bus, Bmw Serie 3 Touring, Tesla Model 3 Or Similar

The following models require 7 year's of license holding time: Audi A6, Mercedes C-class, Bmw X3, Haval H6 Gac Gs4, Suzuki Ignis, Toyota Vitz Xr Mt Or Similar, Toyota Rav4 Or Similar, Mercedes S-class, Mercedes Clase A, Jeep Wrangler, Genesis G70, Bmw 4 Series Cabrio Auto Diesel 2 Doors, Volvo Xc40, Range Rover Sport, Bmw X7, Mercedes Gls

The following models require 10 year's of license holding time: Special, Special, Bmw 4 Series Convertible, Ford Galaxy Aut, Volvo Xc90, Mini Cooper Automatic Or Similar, Cadillac Escalade, Ford Mustang Cabriolet

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Andorra Belgium Czech Republic Croatia Denmark Finland Germany Greece Show More Austria Andorra Belgium Czech Republic Croatia Denmark Finland Germany Greece Ireland Italy Luxembourg Monaco Norway Netherlands Portugal Spain Slovenia Sweden Switzerland United Kingdom Poland	EUR 8.8 per day

If you are renting Van and Truck vehicle，please cross check with the car rental company for the cross border policy. In the case of electric vehicles, it will be Your responsibility to check that recharging devices are available and compatible in the countries in which You plan to travel. Drivers will be subject to cross border fees and must purchase additional mandatory insurance at the rental desk. Please contact the local rental desk for further information. Abroad (rented in France and travel abroad) : covered but a fix package fee will be charged in case of towing : 300€ The driver has the possibility to subscribe to the insurance ( 8€/day - Maximum €32 within a 30-day period.) to avoid the towing package in case of a breakdown.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Geneva Airport（French Side）

Railway Stations

3 mi from Lancy-Pont-Rouge

Other Landmarks

3.5 mi from Geneve-Plage

CHECK RATES

Map view of Europcar Store Location

coordinates: 46.2300034 6.1050964

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 8.3
Vehicle cleanliness: 8.6
Spaciousness: 8.1
Counter staff: 6.3
Pick-up location: 6.6
Drop-off location: 5.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Xavier Wright
Geneve
10 /10 Excellent
Reviewed: Wednesday, September 4, 2024
Satisfied
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H.Ly
Geneve
7.3 /10 Good
Reviewed: Friday, May 10, 2024
rental counter was soso, the salesperson do not really explain the detail how to check the car or explain that customer must check within 2hrs if there any damage of the car..all in French and counter should explain to the customer but instead trying to sell customer many things.. however, the best staff at the pick up area is Mr. Nabil..he is very good, explain how to use the EV car as this is the first time i use EV car..he spent at least half hour explain how to use. This is customer service..Mr. Nabil should be manage the entire Europa at this division and should at least get bonus and get a good raise for his good attitude and services. Very professional..unlike the staff from the counter which is very poor service.
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Anonymous
Geneva Airport french sector
8.7 /10 Very good
Reviewed: Saturday, February 29, 2020
Great value
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Anonymous
Geneva Airport french sector
8.7 /10 Very good
Reviewed: Saturday, February 29, 2020
Great value
Read More >
Anonymous
Geneve
8.7 /10 Very good
Reviewed: Saturday, February 29, 2020
Great value
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Anonymous
Geneve
8.7 /10 Very good
Reviewed: Saturday, February 29, 2020
Great value
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Anonymous
Geneve
9 /10 Excellent
Reviewed: Saturday, February 29, 2020
Great value
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Anonymous
Geneve
8.7 /10 Very good
Reviewed: Saturday, February 29, 2020
Great
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R.Dearden
Geneve
6.7 /10 Average
Reviewed: Thursday, February 6, 2020
The queue for pick up was almost 1hr!!! Your company offers great value but if this were to be replicated I would book again
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G.Black
Geneve
9.7 /10 Excellent
Reviewed: Monday, September 23, 2019
On arrival into Geneva airport, we had chosen to book the car from France side rather than Swiss. This was an easy walk through the airport and a quick check of your boarding pass from the flight. On arrival into the car hire collection desks, it was easy to find Euopcar with their distinct branding. despite it being late at night and we were one of the last flights coming in. The attend could not have been more pleasant and helpful. A real change from when we hired a car earlier in the year through a different provider! The gentleman on the desk made things really smooth and easy to collect the car. He provided us with local instructions, how best to drive to our overnight accommodation and the best way back out onto the motorway in the morning to start our drive to final holiday destination. Would highly recommend Europcar.
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N.SOLOMON
Geneve
10 /10 Excellent
Reviewed: Thursday, September 5, 2019
How do we put a car in on the Swiss side?
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A.Fegan
Geneve
8.7 /10 Very good
Reviewed: Tuesday, August 27, 2019
The Peugeot 308 we were given had been damaged quite badly on the front drivers side above the wheel arch. Ordinarily I would have expected a cosmetically excellent condition vehicle inside and out but the car drove fine so no real issue for us.
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S.Harling
Geneve
8.3 /10 Very good
Reviewed: Tuesday, June 25, 2019
Because Geneva is on the border of Switzerland and France there are two drop off locations, which are not very clear at the airport. We eventually found one but it was on the Swiss side and were told that they would charge use CHF 300 to transfer it to the French side. Following direction on a bad map we were given we eventually found the correct one about an hour later!
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S.Leaver
Geneve
2 /10 Poor
Reviewed: Monday, May 6, 2019
Europcar gave me a car with summer tyres, in Geneva, in winter, when I had reserved snow chains! They then tried to charge me double the rental cost for a car with winter tyres. They then charged me €240 because I left the car at the wrong Europcar drop off point in Geneva airport (3.6 miles away from the 'correct' Europcar drop off point). Absolute rip off company - avoid at all costs.
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Anonymous
Geneve
8.3 /10 Very good
Reviewed: Sunday, April 7, 2019
Once we found out it was Europcar, pickup went smoothly. We were persuaded to upgrade to a Golf VW for around 80 euros more as we were informed the car available was only a Fiat 500 which was probably too small for our purposes.
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Michael
Geneve
6.3 /10 Average
Reviewed: Saturday, March 30, 2019
The returning of the car was awful. We were provided zero information about returning the car to the French side of Geneva airport which meant we nearly missed our flight home. It was only until we went to see the Europcar Swiss side team that we received a map to access the French side which was extremely complicated to say the least. Will never use europcar again
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J.B. Van de Velden
Geneve
7 /10 Good
Reviewed: Wednesday, March 27, 2019
Had to pay an additional Eur 200 for a car with winter tires. Had asked specifically for a car to drive in Switzerland. At the desk I was informed that driving the car I got in Switzerland was not allowed since it had only summer tires. Driving this car in Switzerland could result in fines and liability. But “you can pay extra for another car” staff then told me. I felt tricked and forced to pay extra.
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chris
Geneve
7.3 /10 Good
Reviewed: Wednesday, March 20, 2019
Disappointing that snow tyres were not already included on the car despite requesting this when first purchased. And also disappointed about the hard sell on this at the airport leaving us little choice but to pay extra money for something that should have already been included...
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Jen L
Geneve
9.7 /10 Excellent
Reviewed: Thursday, February 28, 2019
Very pricey to add a second driver who was older than the main driver
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j.joshi
Geneve
6 /10 Average
Reviewed: Wednesday, February 27, 2019
Waited ages and the lady at Geneva took ages serving us. Only 1 person at the counter which was ridiculous and another hour wasted. We've always hired cars and this has been the worst experienced we've received so far.
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R.Beeson
Geneve
8 /10 Very good
Reviewed: Monday, February 25, 2019
Did not take responsibility for fact I asked for winter tyres just gave me a bill of €250..
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L.Williams
Geneve
9.3 /10 Excellent
Reviewed: Sunday, February 24, 2019
Counter staff were fab. Tried hard to explain the drop off process- unfortunately the address does not correlate closely enough to the drop off site. We found it but we’re lucky we left enough time.
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Anonymous
Geneve
5.7 /10 Average
Reviewed: Sunday, February 24, 2019
Will never use Europcar again! And will never hire from the French side of Geneva airport again - both are too much stress and hassle! No winter tyres available on a car that will spend 90% of its time driving up the alps? Then told because I didn’t have winter tyres I need to up the insurance to cover - double the rental. Then told car I ordered not available and to get a car we could fit our luggage in I needed to pay an upgrade, not happy! Then access to French side of Geneva airport is unmarked and very difficult to find - even with Satnav. Whole rental was a very stressful experience for 80 miles driven to resort and back, next time we will use a transfer service!
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Anonymous
Geneve
6.7 /10 Average
Reviewed: Thursday, February 21, 2019
Had to pay double at the counter for winter tyres, then lied to about a scratch at the end not being charged after I said it wasn’t me
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Anonymous
Geneve
6 /10 Average
Reviewed: Wednesday, February 20, 2019
This booking was for a car with summer tires in winter in Switzerland where it is illegal to drive without winter tires. We had to pay an additional £120 for a car that was safe to drive in winter.
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Anonymous
Geneve
6.3 /10 Average
Reviewed: Tuesday, February 19, 2019
As above. As we were in a resort often used for people going skiing I would expect these to come as standard as a matter of safety.
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Anonymous
Geneve
7.3 /10 Good
Reviewed: Saturday, February 16, 2019
Very good
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D.Bold
Geneve
7 /10 Good
Reviewed: Thursday, February 14, 2019
When we collected the car we had to upgrade to a larger vehicle for another £45 in order to get snow chains.
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Anonymous
Geneve
6.7 /10 Average
Reviewed: Thursday, February 7, 2019
europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home (or favourite destination) plus winter tyres should be standard (as it is on the Geneva side)
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Anonymous
Geneve
5.7 /10 Average
Reviewed: Thursday, January 31, 2019
1. it is really difficult to find the way to drop of the car. They give you a picture with the way you have to follow in order to deliver the car but on that road there is not any petrol station to fill the car and is like a labirinth. 2. On the paper which you received when you take the car sais that if you want to drive on the highway you have to pay . There is not clear of how much money you have to pay and the sign of the car for the swiss highways there is not sticked on any car of Europcar . That means that company does not stick the stickers in order to pay 40 euros just to drive on swiss highways. When i ask them about the sticker they told me is mine. The sticker is not mine it is has to be stuck on the car. 3. They told me that i will be charged with petrol because i coouldnt find a petrol station on the map they told me to follow and till now i have no idea about the cost.
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B.Prinz
Geneve
10 /10 Excellent
Reviewed: Thursday, January 31, 2019
The gentleman at the checkout desk tried to aggressively upsell me, which was uncomfortable. However the man who handled the car pickup and drop off was excellent! Very helpful and excellent customer service.
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Anonymous
Geneve
6 /10 Average
Reviewed: Wednesday, January 30, 2019
Your website said cars were insured for use in Switzerland but failed to mentained wntertyres are mandated. We needed to upgrade the car to get the tyres at a cost of €210. Very unhappy and the Europcar girl was hopeless at dealing with the issue denying any association with the problem as the booking was not made directly. She then failed to give us the map for the return of the car. In Geneva finding the French side is very tricky and it took us over an hour of curcling the airport to find the place. In the end we picked up the map from the Swiss side and managed to return the car. Overall in an industry of continual gotchas this one was well up there.
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Anonymous
Geneve
7.7 /10 Good
Reviewed: Monday, January 28, 2019
The French pickup / return area at Geneva is very poorly signed and the directions given were really inadequate. On return, no staff were at the drop-off point and vans were blocking the few free spaces. Staff at the desk declined to give any receipt for the return of the car.
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Y.Jurgens
Geneve
7 /10 Good
Reviewed: Sunday, January 20, 2019
The car did not have winter tyres despite me making it very clear I was going to a ski resort. I had to pay extra for the winter tyres when collecting the car.
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S.Heal
Geneve
9 /10 Excellent
Reviewed: Sunday, January 20, 2019
It would have been helpful at time of booking to be told it didn't have winter tyres rather than being told 30euro a day for winter tyres
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S.Watson
Geneve
7.7 /10 Good
Reviewed: Saturday, January 19, 2019
We had to pay 50 euros extra per day as they didn’t have snow chains. They only had Car with Winter tyres. Very disappointing.
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M.Checketts
Geneve
6 /10 Average
Reviewed: Saturday, January 19, 2019
Car was OK, but not as big as expected. Staff were abrupt. Finding drop off point in French sector of GVA was VERY difficult and stressful. I would hesitate to go there again
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