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Asked for car to drive in Switzerland but got car without winter tires

Reviewed: Wed, Mar 27, 2019
About Europcar: 7.0 /10
Had to pay an additional Eur 200 for a car with winter tires. Had asked specifically for a car to drive in Switzerland. At the desk I was informed that driving the car I got in Switzerland was not allowed since it had only summer tires. Driving this car in Switzerland could result in fines and liability. But “you can pay extra for another car” staff then told me. I felt tricked and forced to pay extra.
About QEEQ: 8.0 /10
Mini Van | Renault Scenic or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

A.Fegan

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Economy | Citroen C3 or similar
Reviewed: Tue, Aug 27, 2019
“All in all a pleasant experience. Would us you again.”
About Europcar: 8.7 /10
The Peugeot 308 we were given had been damaged quite badly on the front drivers side above the wheel arch. Ordinarily I would have expected a cosmetically excellent condition vehicle inside and out but the car drove fine so no real issue for us.
About QEEQ: 10.0 /10
All good here - quick and efficient

L.Williams

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sun, Feb 24, 2019
About Europcar: 9.3 /10
Counter staff were fab. Tried hard to explain the drop off process- unfortunately the address does not correlate closely enough to the drop off site. We found it but we’re lucky we left enough time.
About QEEQ: 10.0 /10

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Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Sat, Feb 16, 2019
“Europacar very helpful. Your company is a shambles and very misleading.”
About Europcar: 7.3 /10
Very good

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Economy | Citroen C3 or similar
Reviewed: Thu, Feb 7, 2019
“europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home”
About Europcar: 6.7 /10
europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home (or favourite destination) plus winter tyres should be standard (as it is on the Geneva side)
About QEEQ: 8.0 /10

S.Watson

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sat, Jan 19, 2019
About Europcar: 7.7 /10
We had to pay 50 euros extra per day as they didn’t have snow chains. They only had Car with Winter tyres. Very disappointing.
About QEEQ: 10.0 /10

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