The returning of the car was awful. We were provided zero information about returning the car to the French side of Geneva airport which meant we nearly missed our flight home. It was only until we went to see the Europcar Swiss side team that we received a map to access the French side which was extremely complicated to say the least. Will never use europcar again
This booking was for a car with summer tires in winter in Switzerland where it is illegal to drive without winter tires. We had to pay an additional £120 for a car that was safe to drive in winter.
“europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home”
About Europcar:6.7/10
europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home (or favourite destination)
plus winter tyres should be standard (as it is on the Geneva side)
The French pickup / return area at Geneva is very poorly signed and the directions given were really inadequate.
On return, no staff were at the drop-off point and vans were blocking the few free spaces. Staff at the desk declined to give any receipt for the return of the car.
We had to pay 50 euros extra per day as they didn’t have snow chains. They only had Car with Winter tyres. Very disappointing.
About QEEQ:10.0/10
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Efficient rental, pricey second driver cost
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