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Search for Europcar Car Rentals in Geneve

Mr. Nabil. Great professional service at Europcar Geneva airport (French side )

Reviewed: Fri, May 10, 2024
About Europcar: 7.0 /10
rental counter was soso, the salesperson do not really explain the detail how to check the car or explain that customer must check within 2hrs if there any damage of the car..all in French and counter should explain to the customer but instead trying to sell customer many things.. however, the best staff at the pick up area is Mr. Nabil..he is very good, explain how to use the EV car as this is the first time i use EV car..he spent at least half hour explain how to use. This is customer service..Mr. Nabil should be manage the entire Europa at this division and should at least get bonus and get a good raise for his good attitude and services. Very professional..unlike the staff from the counter which is very poor service.
Mg 5 Electric-electric image
Europcar
Geneva Airport（French Side）(GVA)
Geneve
France
Compact | Mg 5 Electric-electric or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

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Economy | Citroen C3 or similar
Europcar
Geneva Airport（French Side）(GVA)
Geneve
France
Reviewed: Sat, Feb 29, 2020
“Great value”
About Europcar: 9.0 /10
Great value
About QEEQ: 10.0 /10
Great

S.Leaver

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Economy | Citroen C3 or similar
Europcar
Geneva Airport（French Side）(GVA)
Geneve
France
Reviewed: Mon, May 6, 2019
“Avoid Europcar”
About Europcar: 2.0 /10
Europcar gave me a car with summer tyres, in Geneva, in winter, when I had reserved snow chains! They then tried to charge me double the rental cost for a car with winter tyres. They then charged me €240 because I left the car at the wrong Europcar drop off point in Geneva airport (3.6 miles away from the 'correct' Europcar drop off point). Absolute rip off company - avoid at all costs.
About QEEQ: 10.0 /10
Easyrentcars was a good booking process - I will use again for other companies than Europcar.

J.B. Van de Velden

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Mini Van | Renault Scenic or similar
Europcar
Geneva Airport（French Side）(GVA)
Geneve
France
Reviewed: Wed, Mar 27, 2019
“Asked for car to drive in Switzerland but got car without winter tires”
About Europcar: 7.0 /10
Had to pay an additional Eur 200 for a car with winter tires. Had asked specifically for a car to drive in Switzerland. At the desk I was informed that driving the car I got in Switzerland was not allowed since it had only summer tires. Driving this car in Switzerland could result in fines and liability. But “you can pay extra for another car” staff then told me. I felt tricked and forced to pay extra.
About QEEQ: 8.0 /10

D.Bold

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Mini | Renault Twingo 2 Doors or similar
Europcar
Geneva Airport（French Side）(GVA)
Geneve
France
Reviewed: Thu, Feb 14, 2019
“Forced to upgrade when collecting car”
About Europcar: 7.0 /10
When we collected the car we had to upgrade to a larger vehicle for another £45 in order to get snow chains.

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Mini | Renault Twingo 2 Doors or similar
Europcar
Geneva Airport（French Side）(GVA)
Geneve
France
Reviewed: Wed, Jan 30, 2019
“A nasty gotcha”
About Europcar: 6.0 /10
Your website said cars were insured for use in Switzerland but failed to mentained wntertyres are mandated. We needed to upgrade the car to get the tyres at a cost of €210. Very unhappy and the Europcar girl was hopeless at dealing with the issue denying any association with the problem as the booking was not made directly. She then failed to give us the map for the return of the car. In Geneva finding the French side is very tricky and it took us over an hour of curcling the airport to find the place. In the end we picked up the map from the Swiss side and managed to return the car. Overall in an industry of continual gotchas this one was well up there.

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