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not the best experience.

Reviewed: Thu, Jan 31, 2019
About Europcar: 5.7 /10
1. it is really difficult to find the way to drop of the car. They give you a picture with the way you have to follow in order to deliver the car but on that road there is not any petrol station to fill the car and is like a labirinth. 2. On the paper which you received when you take the car sais that if you want to drive on the highway you have to pay . There is not clear of how much money you have to pay and the sign of the car for the swiss highways there is not sticked on any car of Europcar . That means that company does not stick the stickers in order to pay 40 euros just to drive on swiss highways. When i ask them about the sticker they told me is mine. The sticker is not mine it is has to be stuck on the car. 3. They told me that i will be charged with petrol because i coouldnt find a petrol station on the map they told me to follow and till now i have no idea about the cost.
About QEEQ: 10.0 /10
Mini | Renault Twingo 2 Doors or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

H.Ly

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Compact | Mg 5 Electric-electric or similar
Reviewed: Fri, May 10, 2024
“Mr. Nabil. Great professional service at Europcar Geneva airport (French side )”
About Europcar: 7.0 /10
rental counter was soso, the salesperson do not really explain the detail how to check the car or explain that customer must check within 2hrs if there any damage of the car..all in French and counter should explain to the customer but instead trying to sell customer many things.. however, the best staff at the pick up area is Mr. Nabil..he is very good, explain how to use the EV car as this is the first time i use EV car..he spent at least half hour explain how to use. This is customer service..Mr. Nabil should be manage the entire Europa at this division and should at least get bonus and get a good raise for his good attitude and services. Very professional..unlike the staff from the counter which is very poor service.

G.Black

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Economy | Citroen C3 or similar
Reviewed: Mon, Sep 23, 2019
“Great Experience; completely hassle free”
About Europcar: 9.7 /10
On arrival into Geneva airport, we had chosen to book the car from France side rather than Swiss. This was an easy walk through the airport and a quick check of your boarding pass from the flight. On arrival into the car hire collection desks, it was easy to find Euopcar with their distinct branding. despite it being late at night and we were one of the last flights coming in. The attend could not have been more pleasant and helpful. A real change from when we hired a car earlier in the year through a different provider! The gentleman on the desk made things really smooth and easy to collect the car. He provided us with local instructions, how best to drive to our overnight accommodation and the best way back out onto the motorway in the morning to start our drive to final holiday destination. Would highly recommend Europcar.
About QEEQ: 9.0 /10
post image

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Economy | Citroen C3 or similar
Reviewed: Thu, Feb 21, 2019
“Awful, scammed and so much paperwork to claim back just €35”
About Europcar: 6.7 /10
Had to pay double at the counter for winter tyres, then lied to about a scratch at the end not being charged after I said it wasn’t me

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Economy | Citroen C3 or similar
Reviewed: Thu, Feb 7, 2019
“europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home”
About Europcar: 6.7 /10
europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home (or favourite destination) plus winter tyres should be standard (as it is on the Geneva side)
About QEEQ: 8.0 /10

M.Checketts

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Mini Van | Renault Scenic or similar
Reviewed: Sat, Jan 19, 2019
“Europcar staff were not friendly. They did not provide a map to find drop off point”
About Europcar: 6.0 /10
Car was OK, but not as big as expected. Staff were abrupt. Finding drop off point in French sector of GVA was VERY difficult and stressful. I would hesitate to go there again
About QEEQ: 8.0 /10

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