Europcar, Lyon Airport Saint Exupery Car Rental

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Lyon Airport Saint Exupery Information, Car Rental Instructions & Policies

Address

AEROPORT LYON SAINT EXUPERY, 69125, LYON, FRANCE

Telephone

+33977403268

Pick-up Instructions

The Europcar - Lyon Airport Saint Exupery car rental location is in terminal

You can walk to the counter of Europcar - Lyon Airport Saint Exupery car rental.

Our agency and desks are in the rental zone. Shuttles to the Eu-ropcar agency are available for clients from airport terminals 1 and2 every 10 min-utes. Once the administrative formalities have been completedat the desk, you willrnfindyour vehicle in front of the “cabin” .

Drop-off Instructions

Please return your vehicle to the car-rental car park (Parking des loueurs).rnFor daytime returns : Please park in the return zone provided(on our site).rnFor nigh-time returns : Please park in the return zone provided(on our site),rnthen leave your key in the key return box.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	08:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 26 years old with charge of EUR 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Toyota Aygo, Renault Clio, Renault Clio

The following models require 3 year's of license holding time: Hyundai Hb20 Mt, Suzuki Jimny, Peugeot Rifter Ludospace, Volkswagen T-cross, Audi A3, Renault Kadjar, Vauxhall Insignia, Fiat 500 C, Seat Arona, Description Not Available, Volkswagen Touran 5+2 Seats, Lynk Co 01, Ssanyong Rodius, Peugeot 5008 5+2 Seats, Fiat 500 Cabrio, Vw T-roc Cabriolet, Opel Mokka-4wd, Hyundai H1, Peugeot 408, Suzuki S-cross, Audi A3 O Similar, Mini Cooper Convertible, Ford Tourneo, Toyota Alphard, Ford Transit, Kia Sportage, Peugeot 508

The following models require 5 year's of license holding time: Volvo S90, Toyota Rush, Volvo Xc60, Mercedes Classe V, Bmw Serie 4 Gran Coupé, Mercedes Glc, Hyundai Staria, Bmw Serie 3 Touring, Tesla Model Y

The following models require 7 year's of license holding time: Audi A6, Vw Vento, Volvo Xc60, Volvo Xc90, Vw Polo, Ds 7, Volkswagen Caddy, Bmw 5 Series, Audi A5 Sportback, Bmw 2 Series Convertible, Cadillac Ct5, Mercedes C-class, Extraordinary (bmw X5), Audi Q8

The following models require 10 year's of license holding time: Porsche Panamera Automatic Or Similar, Peugeot 208 - Winter Tyres, Bmw 4 Series Convertible, Vw Passat, Bmw X3, Jeep Wrangler, Ford Mustang Cabriolet

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Andorra Czech Republic Croatia Denmark Finland Germany Greece Ireland Show More Austria Andorra Czech Republic Croatia Denmark Finland Germany Greece Ireland Italy Luxembourg Monaco Norway Netherlands Portugal Spain Slovenia Sweden Switzerland United Kingdom	EUR 8.8 per day

If you are renting Van and Truck vehicle，please cross check with the car rental company for the cross border policy. In the case of electric vehicles, it will be Your responsibility to check that recharging devices are available and compatible in the countries in which You plan to travel. Drivers will be subject to cross border fees and must purchase additional mandatory insurance at the rental desk. Please contact the local rental desk for further information. Abroad (rented in France and travel abroad) : covered but a fix package fee will be charged in case of towing : 300€ The driver has the possibility to subscribe to an insurance called the EMS ( 10€/day - Max 30 days) to avoid the towing package in case of a breakdown.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Lyon Airport

Railway Stations

0.5 mi from Lyon Gare TGV Saint Exupéry

10.7 mi from Part-Dieu Train Station

11.9 mi from Lyon Perrache Train Station

Hotels

11.8 mi from Au coeur de Lyon - Presqu'île - Cordeliers

Other Landmarks

11 mi from Tour Du Crédit Lyonnais

11.7 mi from Rue De La République

12.1 mi from La Croix Rousse

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 45.7272 5.0724

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 5.5
Vehicle cleanliness: 5.2
Spaciousness: 5.4
Counter staff: 4.8
Pick-up location: 5.0
Drop-off location: 5.3
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

F.LLORENS
Lyon
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Like: Car fit to my need
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J.Boisard
Satolas
8.4 /10 Very good
Reviewed: Wednesday, August 6, 2025
Like: Good pick up
Dislike: Dropping car before time and now discovered they charged me an additional day
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F.KOCH
Lyon
9.8 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Like: Cheap rental but great service and upgrade in the car offered. A bit remote from the terminal (10min free bus drive) but efficient pick up and drop ! Would recommend definitely
Dislike: Didn't prepared for a bus drive but in Lyon it seems now mandatory.
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J.Oriel
Lyon
9.8 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Like: Booking was swift and simple. No hidden fees and clear what you were booking. Explained insurance in a way that was easy to understand.
Dislike: no complaints
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Alex
Lyon
9.6 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Like: Easy to pick up and drop off
Dislike: Car with many scratches No choice for the car in the same category
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Lizzy B
Lyon
9.2 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Like: All very quick and easy.
Dislike: The deposit money still hasn't been released on my card a week later despite them saying it would be as soon as I returned. Also, would have liked to inspect vehicle with staff before signing.
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J.Hawkes
Lyon
7.7 /10 Good
Reviewed: Wednesday, August 6, 2025
Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.
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Anonymous
Lyon
9 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Beware the additional ECO charge applicable to all bookings
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E.Nulman
Lyon
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Best value for your money
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D.Benari
Lyon
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.
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Anonymous
Lyon
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Great service provided by Europcar
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FawziD
Lyon
7.7 /10 Good
Reviewed: Wednesday, August 6, 2025
Comptoir mal organisé. On découvre qu'il faut prendre un numéro un peu par hasard, c'est mal indiqué. Les gens entassés dans un espace très restreint et une attente de plus d'une heure pour récupérer le véhicule. Extrêmement désagréable. Évidemment au service les préposés semblent débordés. Leur système n'est même pas informatisé. J'avais demandé une Peugeot 308 et j'ai eu une Renault Captur. Et on m'attribue cette voiture en fouillant dans des papiers pour voir ce qu'il reste. On ne se sent pas servis par un système professionnel. Je dis pour la voiture que ce n'est pas du tout la même chose. Et on me dit que c'est dans la même catégorie. (Autrement dit que je n'ai rien à dire.) Extrêmement désagréable. Au retour, le préposé ne veut pas faire le tour de la voiture pour constater son état. On doit se fier à la bonne foi de quelqu'un qui ne signe pas de bon de retour du véhicule. Je compte retourner en France tous les ans. Et y dépenser environ le même montant chaque année (plus de 800€). Si j'ai le choix, je ne voudrais plus faire affaire avec Europcar.
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D.Huxtable
Lyon
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Charged for insurance even though I said I didn’t need it and now struggling to get it refunded
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A.EL FILALI
Lyon
3.3 /10 Poor
Reviewed: Wednesday, August 6, 2025
Personnel au guichet horrible pas de sourire voulant à n’importe quel prix de vous vendre des options. La dame a changé deux fois mon véhicule pour enfin me donner autre voiture que celle réservée ( manuelle au lieu d’automatique) La Jeune fille blonde aux yeux bleus limite RACISTE me faisant illusion au vol de voiture .... Plus jamais europcar est le message est à diffuser au plus grand nombre.....
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Anonymous
Lyon
8.7 /10 Very good
Reviewed: Wednesday, August 6, 2025
Not get the car ive booked for but after multiple requests, gave me a great vehicle.
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Olivia Jeremiah
Lyon
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
Bad attitude.
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Irma Houston
Lyon
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
The service is very good, but they inform you that the car you booked is no longer available. The available cars require an additional charge.
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Francis Lincoln
Lyon
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
The staff did not explain the documents and vouchers that required our signatures. When we asked about the purpose of the credit card charge, they told us it was a vehicle deposit. Later, we discovered they had charged us for insurance without informing us, even though we had already purchased insurance domestically. They forced us to sign for additional insurance without our knowledge. Before returning the car, we called the store to extend the rental by 2 days, agreeing to pay an extra 100 euros. However, they later charged us over 270 euros. Despite the fuel tank being half empty, they charged us for a full tank. Throughout our inquiries, the rental company made numerous charges, causing significant confusion and loss. After a month of back-and-forth communication, we still haven't received a final response or the promised refund. We are extremely disappointed!
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Lucien Belle
Lyon
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
It's a big company, and the service is up to standard. The car is a new one, probably less than a month old.
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Isabel Jim
Lyon
6 /10 Average
Reviewed: Wednesday, August 6, 2025
Some counter staff are not very familiar with the procedures, no one answers the service phone, long waiting times.
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K.Best
Lyon
7 /10 Good
Reviewed: Wednesday, August 6, 2025
We were sold snow chains at the counter which we were told were required by law. If this is the case they should be included in the rental? Were also quite pricey at 100 euros extra
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Nat Watt
Lyon
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
An excellent car rental experience.
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Elroy Violet
Lyon
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The overall service was good, very professional and convenient. Everything was great except the contract not being available in English and the rather high risk-driving fee.
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Simon Gibson
Lyon
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
Extremely dissatisfied, staff showed discrimination.
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Richard Wesley
Lyon
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
Read More >