The staff were very patient and processed the paperwork quickly!

The counter staff was very rude

The rental car agent did not give included liability insurance which was listed in the booking. You should fix this issue. Every time I rent, they deny the liability insurance included in the booking and charge extra over the counter.

Dealing with Hertz, Boston Airport was awful. The lady at pickup reception had to be the rudest I’ve ever met. After collecting the car there was a delay of over 20mins getting it cleared to leave at the exit. Hertz have now made a $120 charge on my CC for no explained reason. I only know this from looking at my bank statement.

So far QeeQ have been efficient and helpful. I would rate them as excellent if they can resolve this $120 mystery charge on my behalf with Hertz. It would help if they put the Hertz booking reference on their documentation to me, as Hertz were derisory when I produced QeeQ’s booking reference at collection point.

exceed my expectations

exceed my expectations

Like: This rental went off with a hitch. I got a great deal, the car in the picture was the car that i got(no bait and switch), over all one of the best rental experiences I've ever had!
Dislike: Nothing