At the store, I was told my insurance is not accepted by Budget.

Only one staff member was on duty, wait time was around 45 minutes

The car's condition was basically satisfactory, but the safety seat was extremely old and worn out.

We queued fir 2 hours to pick the car up which after an 8 + hour flight was terrible especially with children. Not enough staff and was a lengthy process. The server was polite but we ended up paying quite a bit extra after his successful suggestive selling of add ons. Also the car wasn’t in the bay we were told it was. It was a swift drop off which was a relief. I’m not sure I’d use the firm again solely on the terrible wait to pick the car up. Things we’re getting very heated in the queue.

All good. Yes it was great value and easy to use

Did not like the Ford Taurus. Car was at half tank when I picked it up. had to get to destination so could not go back in to desk and tell them.