DISAPPOINTING

The condition of the car this time was not very good. Because a nail punctured the tire, I had to go to a tire shop to replace it. The staff there said all the tires on this car were worn out, which is really bad! Additionally, the mileage on this car is very high. When starting the engine, the noise is very loud, as if it hasn’t been used in a long time! Moreover, the fuel tank was not full, and when returning the car, how am I supposed to refill it to match the original level?

Good

The pickup process was very efficient.

Booked more than 10 days in advance, but was told there were no cars upon arrival! The issue is that everyone else waiting was told there were 'no cars' too! They only had a 'pick up truck, do you want it? If not, there's nothing else, just wait. How long? No idea!' After strong protest, they suddenly had a car available two minutes later!

The car model was temporarily switched to a Sentra. Although it has ample space, the power is insufficient. Everything else is good.