Waited two hours to pick up the car, and another half hour to switch cars.

Why did the store charge €70 more than the quoted price on the rental platform?

I ordered Mercedes-Benz Class B Full Size Wagon, but got Mercedes Class A small car. The service at Budget Fuimicino was terrible - there were no cars left when we arrived (10 pm), so we had to take what there was. I forgot to add full waiving insurance during booking and second driver. I ended paying over $600. I'm extremely disappointed with Budget and will never rent with them again

We got a cat that was damaged Left side was not fixed after the accident from the previous users

Like: smooth, no troubles
Dislike: pickup office: crowded, no seats, long waiting