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Comienzo feliz y tranquilo pero final desastroso con Alamo: muy mala la experiencia final

Reviewed: Fri, Jan 24, 2025
About Alamo: 7.0 /10
Alquilar un automovil debe ser algo placentero y que el cliente disfrute. Pero desde que uno llega al mostrador parece terrorismo, que el seguro adicional con unos valores super altos, que si le pasa algo al carro practicamente hay que hipotecar todo. Debería cambiar esa parte para que tengan más clientes y contentos. El viaje para mí fue muy bueno hasta que entregué el carro en la oficina. Por un impacto en la luna me cobraron 1200 euros adicionales, un robo total.
Small SUV | Seat Arona or similar

Relevant Reviews on Alamo in Spain

Doris Harvey

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Reviewed: Sat, Apr 19, 2025
About Alamo: 8.0 /10
It's okay, but the wait time for picking up the car was too long.
About QEEQ: 10.0 /10

Philip Goldsmith

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Reviewed: Sun, Jan 28, 2024
About Alamo: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Rex Hearst

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Reviewed: Tue, Mar 26, 2019
About Alamo: 2.0 /10
No vehicles of the same class available, had to downgrade for the same price

Ivan Kent

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Reviewed: Tue, Jun 21, 2016
About Alamo: 10.0 /10
Quick and convenient
About QEEQ: 10.0 /10

View more >
Compact | Seat Leon or similar
Reviewed: Fri, Jun 14, 2019
“a bit disappointing”
About Alamo: 2.0 /10
The start was good... nice not-too-pushy salesguy upselled better car for reasonable 12 euros/day. When I asked "is this final price?" he confirmed but later charged 12 eur+VAT/day instead. Nice tactic that is usually used in third-world countries. Shame on you. They were supposed to give car with full tank, but instead it was at 20%. They instructed me to return it with the same tank (I returned it with 30%) but then they still charged for fuel and 'refueling fee'. Luckily, after 2 weeks of fighting I got this refunded but to be honest they should have paid *me* for the extra fuel. Whatever. Also the car was not cleaned (it wasn't dirty, but it wasn't clean either). Anyway, I saw they were *trying* to offer good service, so it's not all bad.

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