Car Rental Travel Guides
Deals Bookings
24/7
App
Enjoy 5% off your first app booking
• Scan the QR code to download
• Search “QEEQ” on the App Store or Google Play
From the United States
+1-8007618913
From Canada
+1-2897685366
From the United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
From Taiwan (China)
+886 2 2656 3571
Live chat Email us Service Code: 3867349261
logo_img

Alamo, Madrid Atocha Train Station Car Rental

Alamo 2000+ ratings, 14 reviews

Madrid, Community of Madrid, Spain

7.6 / 10 Good

Alamo - Madrid Atocha Train Station Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, ESTACION AVE ATOCHA, MADRID, M, 28045, ES

Telephone

+34915061846

Pick-up Instructions

Parking P3A. Driving: go to parking P3-A located on your left hand once you start going down the ramp that enters into Atocha SABA parking. Go all the way down on the ramp and turn left when you see the entrance (barriers). Follow the sings all the way to the end of the parking lot on the Ground Floor. Walking: walk from the Arrivals Terminal (Rent a Car counters area) all the way out from the parking P2. Exit to your left and cross the street in front of you to enter Parking P3-A. Go down to the Gound Floor and turn left, and you will see the ENTERPRISE/ALAMO/NATIONAL branch there.

Drop-off Instructions

Please park the vehicle at the Enterprise parking lot. Lock the vehicle and leave the keys in the drop-box located in front of kiosk or at the one located at the branch in the hall of train station.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Other car models

Pack up ^
100% of the rental car rate plus EUR 200-50030-60

Mini Cooper Cabrio

Opel Cabrio

Ds Ds3

Mustang Mach E

Chevrolet Tahoe

Fiat Ducato

Mitsubishi L200

Ford Transit

Opel Vivaro 9 Seater

Iveco Daily

Vw Caravelle Auto Van 9 Seats

Ford Tourneo

Ford Luton Van

Pack up ^
EUR 40030-60

Kia Soluto

Suzuki Balena

Nissan Leaf

Ford Focus Auto, Hybrid

Volkswagen Taigo

Kia Ceed

Citroën C3 Aircross

Jeep Renegade Automatic Hybrid

Toyota Rav4 Or Similar

Nissan Juke

Nissan Townstar 3mâ³

Compact

Hyundai Kona Hybrid

Ford Puma

Seat Leon Sportstourer

Ford Focus Kombi

Show more >

Kia Soluto

Suzuki Balena

Nissan Leaf

Ford Focus Auto, Hybrid

Volkswagen Taigo

Kia Ceed

Citroën C3 Aircross

Jeep Renegade Automatic Hybrid

Toyota Rav4 Or Similar

Nissan Juke

Nissan Townstar 3mâ³

Compact

Hyundai Kona Hybrid

Ford Puma

Seat Leon Sportstourer

Ford Focus Kombi

4 E Tech

Opel Corsa

Kia Rio Hb

Toyota Yaris Or Similar

Opel Grandland

Kuga Winter Tyres

Citroen Berlingo

Toyota Corolla Cross

Volkswagen T-cross

Audi Q3

Peugeot Expert 5.8mâ³

Volkswagen Transporter

Mazda Cx 3

Opel Zafira

Flat 500

Volkswagen Virtus

Peugeot 5008

Volkswagen Id 5 100% Electric 440km

Nissan X-trail Hybrid

Toyota Fortuner

Cadillac Ct5 Or Similar

Opel Movano

Toyota Proace Verso

Vw Touran Tsi

Vw Passat Variant

Volkswagen Passat

Mystery Car

Pack up ^
EUR 20030-60

Mercedes A Class Saloon

Au A3-sportback

Mercedes E-class

Jeep Grand Wagoneer

Audi A4 Avant

Mercedes C-class

Volvo Xc60

Chevrolet Corvette Convertible Or Similar

Genesis G70 Or Similar

Mercedes C Class

Pack up ^
EUR 50030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

Visa Master AMEX

UnionPay,DinersClub,JCB,Discover are not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Mini Cooper Cabrio, Opel Cabrio, Ds Ds3, Mustang Mach E, Chevrolet Tahoe, Fiat Ducato, Mitsubishi L200, Ford Transit, Opel Vivaro 9 Seater, Iveco Daily, Vw Caravelle Auto Van 9 Seats, Ford Tourneo, Ford Luton Van, Mercedes A Class Saloon, Au A3-sportback, Mercedes E-class, Jeep Grand Wagoneer, Audi A4 Avant, Mercedes C-class, Volvo Xc60, Chevrolet Corvette Convertible Or Similar, Genesis G70 Or Similar, Mercedes C Class

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Austria

Germany

Belgium

France

Netherlands

Italy

Luxembourg

Monaco

Switzerland

Show More

Austria

Germany

Belgium

France

Netherlands

Italy

Luxembourg

Monaco

Switzerland

Portugal

Andorra

Gibraltar

EUR 55.5 per rental
Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 1250-2000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.4 mi from Cuatro Vientos Airport

8.3 mi from Madrid–Barajas Airport

Railway Stations

0.3 mi from Atocha Train Station

3.7 mi from Vallecas

3.7 mi from Villaverde Bajo

Hotels

0.3 mi from Downtown Apartment - Atocha-Station & Parking

0.9 mi from Hotel Claridge Madrid

1.2 mi from Serrano Apartment by FlatSweetHome

Other Landmarks

0.7 mi from Paseo Del Prado

1.1 mi from Puerta Del Sol Madrid

3.3 mi from Convention Center

CHECK RATES
Map view of Alamo Store Location
coordinates: 40.405622 -3.687292

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.6 / 10 Good

  • Vehicle condition: 1.0
  • Vehicle cleanliness: 1.0
  • Spaciousness: 0.8
  • Counter staff: 0.8
  • Pick-up location: 0.6
  • Drop-off location: 0.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • J.Balducci

    Madrid

    8.7 /10 Very good

    Reviewed: Thursday, April 25, 2019

    I have to wait more than ten minutes because was Easter time and was busy, nevertheless the staff was very helpful and attended. The office was a little difficult to find because in Atocha there is just one sign that show you were are the rent a car offices, not very easy to find, non of them not only álamo.
    Read More >

  • Donald

    Madrid

    7.7 /10 Good

    Reviewed: Saturday, April 27, 2019

    We showed up exactly on time but car was not available. After 1.5 hours they gave us an economy SUV which was uncomfortable to drive on the trip we were taking. We were told "Sorry, but we paid another company, not Alamo".
    Read More >

  • Isaac Leigh

    Madrid

    2 /10 Poor

    Reviewed: Thursday, February 14, 2019

    Read More >

  • Howar Raleign

    Madrid

    10 /10 Excellent

    Reviewed: Friday, November 11, 2016

    The rental location was a bit hard to find, but the staff was very helpful and the rental process was quick.
    Read More >

  • Jeremy Rob

    Madrid

    2 /10 Poor

    Reviewed: Thursday, August 17, 2017

    Read More >

  • Miranda III.

    Madrid

    6 /10 Average

    Reviewed: Wednesday, February 21, 2018

    Read More >

  • Winifred Raglan

    Madrid

    6 /10 Average

    Reviewed: Monday, February 10, 2020

    Read More >

  • Mavis Sandy

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, March 6, 2024

    Initially, we were given a new 7-seater Sorento with 1300 kilometers at Atocha. It had all the features and was easy to drive, but it was uncomfortable for six of us. After discussing, we found that only the airport had an Optima available. So, I drove the Sorento to the airport to exchange it for the 75000-kilometer Optima. The car was in decent condition, no insurance sales pitch, and the exchange process was smooth. Overall, a good experience!
    Read More >

  • Dorothy Hansom

    Madrid

    2 /10 Poor

    Reviewed: Wednesday, March 6, 2024

    Read More >

  • Barret Sander

    Madrid

    10 /10 Excellent

    Reviewed: Saturday, February 24, 2024

    The car pickup was quick. Since the reserved car was being washed, we had to wait for 20 minutes, so they gave us another car instead. It was new and easy to drive.
    Read More >

  • Rock Mac-

    Madrid

    8 /10 Very good

    Reviewed: Monday, February 26, 2024

    Everything else was fine, but finding the pick-up and drop-off locations was very frustrating. Also, the store's contact number is a general customer service line that is difficult to reach a real person and not directly the store, making it very inconvenient to get in touch.
    Read More >

  • Larry Bryan

    Madrid

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Very satisfied
    Read More >

  • Otis Joe

    Madrid

    8 /10 Very good

    Reviewed: Friday, October 18, 2024

    The damage assessment took too long, but everything else was fine.
    Read More >

  • Gregary Mansfield

    Madrid

    2 /10 Poor

    Reviewed: Friday, March 7, 2025

    Read More >

  • Carol Bach

    Madrid

    10 /10 Excellent

    Reviewed: Saturday, May 24, 2025

    Very satisfied.
    Read More >

  • Alma Hubbard

    Madrid

    10 /10 Excellent

    Reviewed: Monday, June 30, 2025

    Very good.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Friday, June 5, 2026

    They even gave us a free upgrade, and the pickup/return instructions were super clear, so it was really easy to find everything.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Monday, June 29, 2026

    Very satisfied
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Monday, August 17, 2026

    Before this trip I did a lot of research on self‑drive in Europe and honestly every rental company had plenty of complaints, so I just took a chance on Alamo. Turned out all three brands in Madrid use the same local agent [机智]. Pick‑up was super smooth with no hard upselling. They just asked if I wanted to buy insurance from them, I said I’d already bought full coverage on QEEQ, and they dropped it right away. None of that attitude you see in online reviews where they get annoyed if you don’t buy their insurance or try to block extra deposit. They simply followed the contract, put a €200 hold on my card, and released it right after I returned the car. Very honest and professional.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Tuesday, September 1, 2026

    The parking lot feels really safe. Just make sure you double‑check the parking spots so you don’t accidentally park in the wrong place. As long as you don’t leave anything in the car, it’s pretty secure.
    Read More >

More Alamo Car Rental Locations in Madrid

Subscribe for Exclusive Offers and Deals

Read our privacy policy - you can easily unsubscribe at any time.

What's the address of the rental location?

ENTERPRISE RENT A CAR, ESTACION AVE ATOCHA, MADRID, M, 28045, ES

What is the Telephone Number?

+34915061846

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please park the vehicle at the Enterprise parking lot. Lock the vehicle and leave the keys in the drop-box located in front of kiosk or at the one located at the branch in the hall of train station.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    5.4 mi from Cuatro Vientos Airport

    8.3 mi from Madrid–Barajas Airport

  • Railway Stations

    0.3 mi from Atocha Train Station

    3.7 mi from Vallecas

    3.7 mi from Villaverde Bajo

  • Hotels

    0.3 mi from Downtown Apartment - Atocha-Station & Parking

    0.9 mi from Hotel Claridge Madrid

    1.2 mi from Serrano Apartment by FlatSweetHome

  • Other Landmarks

    0.7 mi from Paseo Del Prado

    1.1 mi from Puerta Del Sol Madrid

    3.3 mi from Convention Center

Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users！
Read our privacy policy - you can easily unsubscribe at any time.