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Live chat Email us Service Code: 3678798171
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Good overall

Reviewed: Tue, Jan 14, 2025
About Hertz: 10.0 /10
No-it had different shifting mechanisms that I had a hard time figuring out-it was a Hyundai substitution.
About QEEQ: 10.0 /10
You alll did great
Medium SUV | Nissan Pathfinder or similar

Relevant Reviews on Hertz in United States

Jodie Vaughan

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Reviewed: Sun, Aug 4, 2024
About Hertz: 10.0 /10
The overall service was satisfactory, and they didn't try to upsell unnecessary things.
About QEEQ: 10.0 /10

Brandon Ivan

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Reviewed: Fri, Aug 16, 2019
About Hertz: 10.0 /10
Few people, short waiting time.

Jerry Lucas

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Reviewed: Sat, Aug 12, 2017
About Hertz: 8.0 /10
The car pickup process was fairly smooth, except for the Hertz staff aggressively pushing insurance, and the parking lot instructions were not clear enough.
About QEEQ: 10.0 /10

N.Olander

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Medium SUV | Nissan Pathfinder or similar
Reviewed: Wed, Sep 7, 2022
“excellent site for car rental”
About Hertz: 7.0 /10
Everything went well
About QEEQ: 9.0 /10
QEEQ customer service was excellent

M.Tellis

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Compact | Mazda 3 or similar
Reviewed: Mon, Aug 19, 2019
“Good but supplier was horrible”
About Hertz: 6.3 /10
Hertz pick up service was very poor. We waited over an hour in a line to sort paper work. They directed us to a valet pick up area where we waited another 20 minutes only to be told we needed to catch a shuttle bus to another location on the other side of waikiki to pick up our car. it was a 5-10 minute drive. We finally get our car and get told we need to fill out a drawing and mark all the dents and scratches. We told them photos were more accurate and he mentioned they weren't necessary and that this drawing was needed. Luckily we didn't take his advice and decided to take photos as when we dropped off the car they tried to say we caused a dent in the car - our photos proved that it wasn't us. It wasn't a very good experience at all. Please pass on this feedback
About QEEQ: 10.0 /10
Great service. Price is good! Happy with the online experience

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