europcar probably for last time

F.Hanzelka

Spain

Reviewed: Mon, Nov 4, 2024

About Europcar: 4.0 /10

vehicle was not provided, need to take lower category, on top for expebsive insurance, insteqd of 413eur, they blocked 513eur, because of spending about 2 hours to solve the situation and with small kids I had no choice to accept thia situation..

About QEEQ: 9.0 /10

trying to support,

Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.

Audi Q5 image

Malaga Airport(AGP)

Medium SUV | Audi Q5 or similar

7-day rental

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Relevant Reviews on Europcar in Spain

Ursula Partridge

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Reviewed: Sun, Feb 16, 2025

About Europcar: 10.0 /10

The car pickup process was quick and hassle-free.

About QEEQ: 10.0 /10

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Reviewed: Wed, Feb 12, 2025

About Europcar: 10.0 /10

Very convenient, and the staff were very friendly. It wasn't as bad as some others claimed.

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Zoe Charles

Spain

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Reviewed: Wed, Oct 10, 2018

About Europcar: 10.0 /10

Many people picking up cars at night with only two counters, but the staff was very friendly and patient in their explanations.

About QEEQ: 10.0 /10

Spain

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31-day rental

Mini | Citroen C1 or similar

Tenerife Airport South(TFS)

Reviewed: Wed, Aug 21, 2019

“UNREPEATABLE”

About Europcar: 5.0 /10

Horrible, never again. I was pushed into purchasing an insurance worth several hundred euros because I was a female traveling alone-- the gentleman next to me picked up his car without insurance no problems.

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