Overall service was good, with English support. The car was very clean at pickup and the return inspection was very simple. Recommended, as they don't check thoroughly.

Office for pickup/drop off fairly difficult to locate as there aren’t many signs. Car had a knocking noise on suspension and no windscreen wash on pickup. Waited quite a long time on drop off as there was only one member of staff dealing with customers.

Pick up drop off location not in terminal as described. Everything else from EasyRentCars was great and easy to use.

Target Italy were very poor, Contacted them on arrival as per the APP. said had no booking with them After 2 hours of messing finally arrived at there office, Told that there had been mix up on names and blamed it on booking through a different web site. First piece of paper I was issued with told me all repair costs and fee for administration if any damage occurred whilst in my care. Taken to vehicle which was in a dirty condition inside and out. I was showed damage on the car which was highlighted using an I Pad. at least 10 area's. Asked for a vehicle condition report, told they didn't have any but would e-mail the damage, Only received 4 pictures 3 off which were wheel trims. On returning the vehicle I was asked if I had been informed what any repair cost`s would be, A inspection of the vehicle then took place this lasted over 7 minutes a lot longer than when I collected it A small scratch was noted (no longer than 10cms) which wasn't on the original collection I was informed. I stated I had not done it and must have been there on collection. This I was told was impossible that I had signed for the vehicle although with damage but not in that area. We returned to the office and I was left with no option but to pay 180 Euro for the scratch. Due to catching a plane and not being able to speak with a manager I reluctantly payed . I have rented cars for many years in different country's, this is the worst experience I have had and will not be using them again.

Short delay at drop off caused by o my 1 person working responsible fir issuing cars and checking in returned cars

We received better vehicle than we expected!