They were incredibly meticulous about damages. There was a very small scratch on the front fender, and they documented it and reported it to the manager for a fee. I recorded a video when picking up the car, but I didn't notice that spot and skipped over it. I've rented from Enterprise, Budget, Avis, and Europcar before, and none of them inspected the car like this. It's obvious they're trying to rip off customers.

Everything was good except the point of collection and drop off. Would be very happy to use this company again.

All good. Thanks

No people carrier available on the day of arrival. Rude staff who didn’t think this was their fault and tried to give us 2 small cars - they didn’t appreciate this would be double the fuel and double the insurance costs. They initially refused to drop off a larger car at our premises but eventually agreed to this. Poor service. The large car dropped off was unclean inside and they tried to charge us a cleaning fee on dropping this off - we refused with photographic evidence of the lack of cleanliness of the car on receiving g it.

Couldn’t find Target Rental desk initially this was because they are also called Liberty and this was the big sign above the desk. Target Rental sign was on a A4 piece of paper on a sign on the desk. It was very busy in the rental terminal so you couldn’t see the sign!

Very good and easy to use once desk found

All ok

Good value. Couldnt get the app onto my phone. Will try again.