The staff at the rental company were honestly amazing. Super friendly, easy to talk to, and all the paperwork was handled really smoothly. Even when their system went down that day, they switched to filling everything out by hand and still got it done really fast.

Affiliated with AVIS, a large company with highly professional service.

The Italians are quite enthusiastic. The lady at the car rental agency kept saying I was lucky to get a new car.

The car rental office is outside Catania airport, together with ABIS, but not far. As I arrived at 11:45 PM, I was worried they might be closed, but an attendant was still there and wasn’t impatient at all. Although the vehicle was not what I had initially expected, it was late, and I couldn't argue about it, as it was QEEQ's fault. Overall, I am satisfied.

My parents collected the car and unbeknown to them were sold some additional insurance, despite saying they didn't need it. The first they knew was a bill in the post when they got home for an additional 180euros. A tad steep when the initial rental cost was only £88. This is in the process of being resolved, hopefully by budget. But beware and make sure you check everything before you sign.